Central Market (Fort Worth) Cooking School Lead Instructor - Full Time

H-E-B; Fort Worth (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

H.E.B. in Fort Worth, TX is seeking a Sales Lead to apply advanced skills in department procedures and products. The role may include supervisory tasks, ordering assigned products to maximize sales, and conveying culinary food expertise.

Work under minimal supervision with guidelines, address problems promptly, and make sound decisions on daily issues. Requires extensive product knowledge and strong customer service in a fast-paced environment.

Qualifications

• 5+ years experience in retail/restaurant or related supervisory role
• Knowledge of department product, food preparation, and equipment
• Strong customer service and communication abilities
• Ability to work in a fast-paced environment and extreme temperatures
• Materials Handling Equipment certification is listed as required

Responsibilities

• Assist in ordering and department scheduling
• Identify and address high-priority activities
• Provide excellent customer service
• Maintain standards for product freshness, safety, refrigeration, and sanitation
• Merchandise the department to maximize sales
• Use suggestive selling techniques to maximize sales

Skills

Knowledge of department products

Specialty food knowledge

Customer service

Interpersonal skills

Communication

Fast-paced environment

Ability to work in extreme temps

Job description

Responsibilities

Job Summary

A Sales Lead will be responsible for applying advanced skills in procedures and techniques specific to area of specialization. May carry out supervisory responsibilities. Order assigned products to maximize sales. Possess and convey a culinary level of food expertise.

Work under minimal supervision and from detailed verbal and written instructions. Apply accepted guidelines, rules and procedures to decisions. Continually monitor and immediately address problems. Make sound decisions on everyday issues and problems. Requires specific product knowledge depending on the Department.

Key Responsibilities & Essential Functions

• Assist in ordering
• May assist in writing weekly Department schedule
• Identify and address high priority activities first
• Communicate clear expectations for assignments
• Delegate responsibility to appropriate Partners
• Provide excellent customer service
• Maintain operating effectiveness
• Ensure that all federal, state, and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met
• Maintain standards in shrink, safety, and inventory control
• Assist in merchandising the department to maximize sales
• Use suggestive selling techniques to maximize sales

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements

Work Experience

• 5+ years 5-8 years experience - Required
• Previous retail/restaurant experience - Required

Knowledge/Skills/Abilities

• Knowledge of department product, food preparation, and equipment - Required
• Extensive knowledge of specialty food products and food preparation is essential - Required
• Strong customer service skills - Required
• Passion for food - Required
• Excellent interpersonal and communication skills - Required
• Ability to work in fast paced environment - Required
• Ability to work in extreme temperatures - Required

Licenses/Certifications

• Materials Handling Equipment certification - Required

Physical Demands & Working Conditions

• Must be able to manage in excess of 25 lbs., up to 50 lbs

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 2/1/2004