Central Market Catering Manager- Houston

H-E-B; Houston (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

Central Market is seeking a Sales Manager to oversee the department's operations and financial results. You will lead a retail sales team, ensure top-quality products and in-stock conditions, and promote store services to maximize sales.

You will manage staffing, budgets, and vendor relationships while delivering outstanding customer experiences. This role requires strong leadership and communication in a busy market environment in Houston, TX.

Qualifications

• Leadership experience in a catering/food service environment.
• Strong analytical and budgeting capabilities.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational abilities.
• Proficient with computer systems and software.
• Ability to deliver sound recommendations.
• Passion for food and selling.
• Ability to handle stressful situations.
• Ability to develop teams.

Responsibilities

• Oversee entire department operation to ensure superb product and customer service.
• Develop and lead a retail sales team to provide top-tier customer service.
• Maintain product quality, in-stock conditions, and safety standards.
• Manage department budget, labor, and expenses to meet targets.
• Work with other managers and Chef team to deliver results.
• Recruit, interview, and evaluate Partners; provide scheduling and performance feedback.
• Maintain vendor relationships and drive promotional events.
• Promote services/products to maximize sales and customer engagement.

Job description

Responsibilities Job Summary: Central Market is currently seeking individuals with solid analytical, communication and interpersonal skills to maximize sales and to provide our customers with an exceptional shopping experience The Sales Manager will be responsible for the total operations of the assigned department and its financial results This position reports to a Director Key Responsibilities & Essential Functions: Majority of the time spent using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related matters Oversee entire Department operation to ensure superb product and customer service Develop and lead a retail sales team to provide customer service at the highest level in all areas Assure product delivered to customers is of optimum quality and in-stock conditions are maintained Responsible for selling products for special events throughout the store and community Works with sales personnel to generate new business and maintain current client relations Merchandise departments to maximize sales Effectively promote services/products provided by Central Market to maximize sales Maintain a high degree of product knowledge Oversee product ordering and inventory controls Ensures that all government and company regulations and standards for product freshness, safety, refrigeration and sanitation are met Maintain multiple vendor relationships Works to achieve set department budget that contributes to the stores long range goals Monitor and manage product, labor, and wrap expenses to ensure budget requirements Ensure highest level of quality and presentation in products and services Works with other department managers and Chef team to effectively deliver results Responsible for employment interviews, performance appraisals and Partner feedback Trains and develops Partners Responsible for writing departmental schedules Provide superlative customer service Must be able to work flexible shifts The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. Qualifications & Key Requirements: Work Experience: Proven leadership experience in a Catering environment

• Knowledge/Skills/Abilities: Ability to develop and deliver sound recommendations
• Passion for food
• Passion for selling
• Detail oriented
• Proficiency on computer systems
• Excellent interpersonal and communication skills
• Value diversity
• Ability to handle stressful situations
• Analytical skills
• Organization and planning skills
• Ability to prioritize and handle multiple tasks
• Ability to delegate effectively
• Proven ability to develop teams
• Education: Licenses/Certifications: Physical Demands & Working Conditions: The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 08/01/2007