Central Fill Specialty Pharmacy Technician

Yakima Valley Farm Workers Clinic, Inc.; Yakima (WA); On-site; USD 45,000 - 66,000; Full time

Benefits offered by this job

Employer-paid health insurance

Profit sharing

403(b) retirement plan

PTO and holidays

Job summary

Central Fill Pharmacy in Yakima, WA is seeking aFull Time Central Fill Specialty Pharmacy Technician to support patient intake, insurance processing, and third‑party billing. You will review prescriptions, obtain authorizations, and assist patients with financial aid options.

The role requires a WA Pharmacy Technician license, experience with specialty programs, and strong communication skills. The clinic offers 100% employer-paid health insurance, retirement plan, PTO, holidays, and growth

Qualifications

• High School Diploma or GED.
• Washington State Pharmacy Technician license.
• Experience with specialty discount programs, financial aid, and Ryan White preferred.
• One year's experience in a pharmacy setting preferred.
• Bilingual differential if ALTA score 9 achieved.
• Spanish-speaking skills preferred at level 10.
• Strong verbal, written, and listening communication with customers.
• Knowledge of medical terminology.
• Knowledge of insurance processes for specialty and retail drugs.
• Administrative tasks: phones, filing, faxing, scanning, copying.
• Ability to work independently with minimal supervision.
• Ability to work in a fast-paced team environment.
• Detail-oriented and able to organize multiple tasks.
• Proficiency in Outlook, Word, Excel; familiarity with EMR and billing software.

Responsibilities

• Handle patient intake and entering prescription details into EMR.
• Screen new patients for prescription coverage and solutions.
• Submit and follow up on prior authorizations and claims.
• Identify patients for assistance programs and refer to counseling or charity options.
• Make monthly adherence calls to re-engage patients.
• Support Pharmacy Call Center and triage calls.
• Resolve billing rejections and rebill with correct carrier.

Skills

Customer service

Verbal communication

Bilingual skills

Spanish language

Attention to detail

Team player

Education

Washington State Pharmacy Technician license

Tools

EPIC EMR

Thergin

Pharmacy management software

Pharmacy billing software

Automated filling software

Patient communications systems

Job description

Job Brief

Pharmacy TechnicianYakima, WA

Employment duration: Full time

Exempt Status: Non-exempt

Offer Relocation?: No

ID: 17380

Join our team as a Central Fill Specialty Pharmacy Technician at Central Fill Pharmacy in Yakima, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew," for a glimpse into our dedication to our communities, health, and families!

Position Highlights

• 1.0 FTE (40 hours per week)
• $21.44-$31.58/hour DOE
• Additional pay for your bilingual skills, paid on hours worked
• 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You'll Do

• Initiates and is responsible for the patient intake process which includes gathering and entering detailed information about the patient and the patient's prescription into the pharmacy's Electronic Medical Record (EMR).
• Reviews and screens new patients to determine if the patient has adequate prescription coverage. Provides solutions to constraints when applicable.
• Submits prior authorization requests, follows up on submitted prior authorization requests, and submits claims with approvals as appropriate.
• Identifies patients who may qualify for patient medication assistance programs or copay assistance. Refers appropriate patients to financial counseling or charity applications for coverage options.
• Provides monthly adherence phone calls to patients who are not taking their medication as prescribed to reengage them in therapy.
• Supports the Pharmacy Call Center and triages patient calls to appropriate party.
• Troubleshoots and resolves billing rejections and subsequently rebills claims to appropriate carrier for all commercial, federal, and state insurance plans.
• Establishes and maintains effective working relationships with billing operations specialists and Outpatient Clinic pharmacy staff to maintain effective communication regarding third-party billing issues.
• Functions as primary third-party billing resource for Outpatient pharmacy staff.
• Assists in the development, implementation, and evaluation of third-party billing policies and procedures. Educates pharmacy staff about third-party billing policies and procedures as needed. Provides technical support to other Pharmacy Technicians.
• Contacts payers for lost medication overrides, replacement, and vacation override approvals.
• Performs prescription quality audits.
• Perform other duties as assigned

Qualifications

• High School Diploma or GED.
• Washington State Pharmacy Technician license.
• Experience working with all Specialty patient discount programs, platforms for financial aid, and the Ryan White program is preferred.
• One year's experience in a pharmacy setting is preferred.
• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved.
• Spanish-speaking skills are preferred at a level 10.
• Effective verbal, written, and listening communication skills with a customer-oriented approach.
• Knowledge of medical terminology.
• Knowledge of insurance processes for specialty and retail drugs.
• Ability to perform administrative tasks such as answering phones, filing, faxing, scanning, and copying.
• Ability to work independently with minimal supervision.
• Ability to work as part of a team in a fast-paced environment.
• Ability to organize work while performing multiple tasks requiring attention to detail.
• Basic proficiency with a variety of computer systems including Microsoft Outlook, Word, and Excel preferred.
• Proficiency in software systems including Electronic Medical Record (EMR) software (EPIC and Thergin), Pharmacy Management software, Pharmacy billing software, automated filling software and/or Patient Communications Systems.
• This job will require a pre-employment drug screen which would take place after extending a conditional offer of employment.

Our Mission Statement

"Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being."

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at www.yvfwc.com to learn more about our organization!