Central Fill Operations Lead

McKesson; United States; On-site; USD 35,000 - 58,000; Full time

Job summary

McKesson is seeking a Central Fill Pharmacy Operations Lead to oversee the safe, accurate, and efficient flow of pharmacy production and fulfillment activities. You will coordinate daily workflows, support associate training, maintain SOPs, monitor performance, research incidents, and help resolve day-to-day production issues.

You’ll partner with operations leadership to meet production goals and shipping commitments.

Qualifications

• Typically requires 6+ years of related experience in pharmacy operations or a regulated environment.
• Experience working with Standard Operating Procedures (SOPs) and documented procedures.
• Experience using operational data and performance metrics to identify and resolve issues.

Responsibilities

• Provide day-to-day guidance across central fill pharmacy operations.
• Create and coordinate daily work schedules to support production goals while meeting state requirements.
• Monitor production activity, give direction, and troubleshoot issues affecting safety, quality, or productivity.
• Maintain and update SOPs and ensure processes are consistently followed.
• Support the site's training program, including required company and operational training.
• Research pharmacy incidents using data to identify root causes and corrective actions.
• Lead internal shipping activities to meet pickup times and verify shipping accuracy.
• Maintain and analyze operational trackers and reports used to monitor performance.
• Partner with supervisors and teammates to improve workflow and sustain efficient operations.

Skills

Pharmacy operations

Regulated environment

SOPs

Data analysis

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

Central Fill Pharmacy Operations Lead

About the Role

The Central Fill Pharmacy Operations Lead serves as a subject matter expert and hands-on operational lead supporting the safe, accurate, and efficient flow of pharmacy production and fulfillment activities. This role coordinates daily workflows, supports associate training, maintains Standard Operating Procedures (SOPs), monitors operational performance, researches pharmacy incidents, and helps resolve day-to-day production issues. You'll partner closely with operations leadership to ensure production goals, shipping commitments, training requirements, and applicable pharmacy procedures are consistently met.

What You'll Do

• Serve as an operational subject matter expert, providing day-to-day guidance and support across central fill pharmacy operations.
• Create and coordinate daily work schedules and workflow to support production goals while meeting applicable state pharmacy requirements.
• Monitor production activity, provide work direction, and help troubleshoot operational issues that could impact safety, quality, accuracy, or productivity.
• Maintain and support Standard Operating Procedures (SOPs) and help ensure operational processes are consistently followed.
• Support the site's training program, including required company training, operational training, and refresher training.
• Research pharmacy incidents using operational data, records, and system information to help identify root causes and opportunities for corrective action.
• Lead internal shipping activities to meet contractual pickup times and validate shipping accuracy.
• Maintain and evaluate operational trackers, records, and reporting used by management to monitor business and operational performance.
• Partner with supervisors and team members to identify workflow improvements and support efficient, consistent operations.

Basic Requirements

• Minimum Education & Typical Experience or Equivalent Combination
• Typically requires 6+ years of related experience
• Experience working in pharmacy operations, central fill, fulfillment, production, distribution, or a similarly regulated operational environment.
• Experience using operational data, reports, or production metrics to identify and resolve issues.
• Experience working with documented procedures or Standard Operating Procedures (SOPs).

Preferred Skills/Experience

• Central fill, mail-order, specialty pharmacy, retail pharmacy, pharmaceutical distribution, or healthcare operations experience.
• Experience coordinating daily workflow or providing work direction in a high-volume production or fulfillment environment.
• Experience supporting employee training, cross-training, or refresher training programs.
• Experience conducting root-cause analysis or researching operational, quality, or pharmacy incidents.
• Knowledge of pharmacy regulations, quality standards, and regulated operating procedures.
• Experience maintaining operational trackers, KPIs, production reports, or other performance data.
• Experience with shipping, order fulfillment, production scheduling, or logistics processes.
• Strong problem-solving, organizational, communication, and attention-to-detail skills.
• Experience supporting continuous improvement or process improvement initiatives.

Work Environment & Physical Requirements

On-site position supporting a central fill pharmacy operation.

Regular interaction with pharmacy production, fulfillment, shipping, and operations teams.

Ability to work the designated site schedule and support daily operational requirements.

Physical Requirements (Lifting, standing, etc.)

• Lifting and carrying Occasional work in the warehouse (picking/packing, etc.)
• Walking warehouse floor four to six hours per day

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$25.43 - $42.38

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