Central American Partnerships Manager

Global Support and Development; Charlotte (NC); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Up to 25 days of accrued vacation

Up to 80 hours of annual sick leave

Medical, Dental and Vision insurance

Retirement options with company match

Up to 14 Paid Holidays

Job summary

An international humanitarian organization based in Charlotte is seeking a Central American Partnerships Manager. This role involves leading outreach programs, building partnerships in Central America, and contributing to disaster resilience efforts. The position requires a commitment to stakeholder management and strong communication abilities in English and Spanish or French. With a benefits package that includes generous vacation and healthcare, this role entails up to 50% travel and active engagement with public and private sector partners.

Qualifications

• Five or more years of work experience in partner/stakeholder management in Central America.
• Proven experience in developing programs and teams.
• Desirable lived experience in the region.

Responsibilities

• Engage with leadership for partnership development.
• Develop outreach plans for Central American countries.
• Manage existing partnerships and build new ones.

Skills

High-level communication skills

Relationship management

Fluency in English and Spanish or French

Organizational skills

Education

BA in humanitarian affairs, communications, marketing, or related field

Masters of Public Administration (MPA) or related degree (desirable)

Job description

Unable to provide sponsorship at this time. Only considering persons eligible to work in the United States.

Are you ready to swap the ordinary routine for a high‑impact mission spanning the vibrant communities of Central America? Global Support and Development (GSD) is looking for a dynamic Central American Partnerships Manager to lead our outreach and build powerful alliances that strengthen disaster resilience across the region.

Based in Charlotte with up to 50% travel, you’ll be the face of our mission, cultivating essential relationships with both public and private sectors to turn shared goals into rapid response reality. Whether you’re presenting compelling proposals or deploying to support humanitarian efforts—sometimes even from our specialized vessel—your work will directly reduce the impact of the climate crisis. If you have a passion for stakeholder management and a heart for humanitarian service, come help us redefine what it means to be a trusted partner in the field.

GSD Offers a Comprehensive Benefits Package To Include

• Up to 25 days of accrued vacation
• Up to 80 hours of annual sick leave
• Up to 80 hours of Military Pay and 30 Days Differential
• Medical, Dental and Vision (GSD covers monthly premium)
• Group Life and AD&D Coverage (GSD covers monthly premium)
• Retirement (Pre and Post Tax Options) and a Company Match
• Matches on Qualified 529 Plans
• Up to 14 Paid Holidays

Want to know more? Read on to learn more about the role and how you can help us turn strategy into action!

Essential Functions

• Engage with project and organizational leadership to ensure shared vision and strategy for partnership development and relationship management.
• Develop and implement an outreach plan for designated countries within the Central American portfolio, working collaboratively with key internal stakeholders across departments, and regional experts.
• Manage existing partnership relationships, including day‑to‑day planning and engagement, as well as build new partnerships through stakeholder mapping, partner cultivation, and effective partnership management.
• Drive regional alignment by developing shared tools and standardized processes, providing the necessary support and cross‑coverage to maintain partnership continuity.
• Monitor and analyze humanitarian, rapid response, and community resilience partnership trends ensuring that the GSD’s partnership proposition remains compelling and relevant to GSD’s mission and the region.
• Identify gaps and opportunities in coordination with partners, and activate resources to translate shared objectives into action.
• Synthesize GSD’s programs into clear, compelling presentations, proposals, and reports for public and private sector audiences which position GSD as a trusted, reliable, and respected partner in the humanitarian and development sectors.
• Identify and support the coordination of GSD’s partner engagement activities to promote the services of the organization, including philanthropic actions.
• Help facilitate internal GSD and external partner‑focused communication, including updates on relationship development, engagement opportunities and outcomes, and annual impacts.
• Maintain Customer Relationship Management (CRM) records for partner portfolios and disseminate results and success stories for internal and external audiences.
• Prompt and action GSD’s core values of accountability, humility, and integrity in all work we conduct.
• Promote good stewardship of financial and other resources to achieve maximum benefit to those impacted by disaster or at risk of impact.
• Perform other duties as assigned.

Qualifications

Required Experience:

• Five (5) or more years of progressive work experience in partner/stakeholder management and engagement in Central America, preferably in the humanitarian sector, to include any/all of the following:
  • Partnership identification, outreach, and cultivation;
  • Design and management of partner agreements and events; and/or
  • Supporting donor‑funded projects to advance rapid response and resilience.
• Desirable lived experience in the region;
• Three (3) or more years experience operating in partner/stakeholder management preferably in an international context;
• Proven experience developing programs and teams.

Required Education:

• BA in humanitarian affairs, communications, marketing, international relations, public relations or related field; or
• Equivalent combination of relevant experience and training; and
• Masters of Public Administration (MPA) or a degree in a related field is desirable.

Professional Licenses/Certifications:

• Certificate in project management is desirable.

Knowledge/Skills:

• Ability to work with partners and translate shared objectives into operational delivery and, at times, respond quickly to changes in short‑term priorities;
• Ability to identify and build processes required to support effective partnerships;
• High‑level communication, interpersonal, and organizational skills;
• Outstanding written and verbal communication skills, including presentation ability;
• Cultural awareness and the ability to work collaboratively with a wide array of stakeholders to build relationships;
• Discernment for confidentiality in relation to organizational, partner, and donor activities and communications;
• Strong organizational skills and the ability to rapidly shift tasks;
• Experience working and/or traveling domestically and internationally;
• Fluency in written and spoken English and Spanish or French required.

Working Conditions And Physical Requirements

• At this time, GSD is not offering sponsorship and is only accepting applications from persons eligible to work in the United States.
• GSD permits U.S.-based remote work on a limited basis.
• Routine domestic and international travel up to 50% is required.

Working Conditions And Physical Demands

• GSD prioritizes the safety, security, and well‑being of all staff. All employees are expected to follow strict safety protocols, including the use of personal protective equipment (PPE) as required and adherence to safety regulations (maritime, and other), to mitigate risks.
• Consistent with the Americans with Disabilities Act (ADA) and North Carolina state law, GSD will provide reasonable accommodation for a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship or a direct threat to health and safety.
• These working conditions and physical demands describe the nature of the role, including the essential deployment responsibilities that may be necessary, to ensure that potential candidates are well‑prepared for the challenging nature of disaster response work.
• GSD is not able to reasonably predict when or whether it will become necessary to deploy an employee in this position for disaster response work. Such decisions are made as circumstances arise to meet organizational needs, and employees in this role are therefore expected to be able to fulfill disaster response work responsibilities.

Working Conditions During Non‑Deployment Periods

• Work is performed in an office setting and is generally sedentary, possibly involving movement for brief periods.
• Ability to use hands, reach, and independently lift and move items weighing up to 20 pounds, carry, push, and pull or otherwise move objects.
• Ability to bend and stoop.
• Ability to sit and view a computer screen for extended periods.
• Ability to demonstrate manual dexterity to operate computer and other office equipment.
• Ability to communicate effectively with others.

Working Conditions During Deployment Periods (Including Rapid Response)

• May be regularly exposed to and required to work in varying outdoor weather conditions, including extreme heat or cold, heavy rainfall, and other extreme weather events.
• May be required to engage in irregular travel and/or work schedules, which may include extended hours exceeding 8 or 12 hours in a day for prolonged periods outside of the individual's control.
• While wearing appropriate personal protective equipment (PPE) which is required and provided by GSD:
  • Work may be conducted near moving mechanical parts, including exposure to loud noises;
  • Work may be conducted near and include potential exposure to fumes, airborne particles, and toxic or caustic chemicals;
  • Work may be conducted in areas that include exposure to the risk of electrical shock or vibration.
• Ability to obtain necessary travel documents and fulfill any other travel requirements (including an active passport, visa requirements, vaccinations, etc.).
• Role may include deployments to support natural disaster response efforts within hazardous, dynamic, and unstable environments, which could include lack of access to medical care, exposure to critical incidents, traumatic encounters, and uncommon sleeping arrangements.
• GSD’s nutritional environment contains milk, eggs, peanuts, tree nuts, fish, shellfish, soy, and wheat products. Ability to make dietary accommodations may be limited; potential exposure to food‑borne allergens.
• Employees may be required to work on our Humanitarian Vessel for up to 30 consecutive days. The vessel’s working environment involves steep and narrow stairs, living spaces, close quarters, sharp surfaces, metal gangways, heavy doors, European‑type plugs (220‑240 V, 60 Hz), bright and flashing lights, loud noises, nuts and shellfish exposure, poor weather, possible motion sickness, and limited access to hospital care.

Physical Demands During Deployment Periods

• Must be able to remain in a stationary position (sitting or standing) for up to 50% of the time.
• Ability to regularly engage in manual dexterity.
• Essential physical requirements (depending on job description) may also include climbing, balancing, reaching or stretching, stooping, kneeling, crouching, crawling.
• Ability to frequently move, lift, push, pull, carry items weighing up to 20 pounds for various needs.
• Ability to observe details at a close range (within a few feet) and to communicate information clearly so others understand.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

This job description reflects an assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Other duties and tasks may be assigned at GSD’s discretion.

Work Authorization Requirements: GSD participates in E‑verify, an internet‑based system that allows employers to determine the eligibility of employees to work in the United States. E‑Verify is administered by the U.S. Department of Homeland Security and the Social Security Administration. Our participation is in compliance with federal law and is limited to employment‑eligibility verification only. Employment is conditional upon valid Employment Authorization Documents (EADs).

This job description is a summary rather than a detailed list of the duties performed. The essential functions, knowledge, skills, and working conditions may change along with business needs. This job description does not constitute a contract between employer and employee as employment is at will. Global Support and Development provides reasonable accommodations to assist qualified individuals in performing the essential functions of their job.

GSD is an Equal Opportunity Employer, and embraces all candidates regardless of race, color, sex (including pregnancy), nation of origin, ethnicity, religion, disability, marital status, sexual orientation, age, gender identity or expression, genetic information, military/veteran status, or any other basis prohibited by law.

GSD promotes diversity, equity, and inclusion in all candidate selections.