Center Store Lead — Guest-Centric Team Leader

The Fresh Market; Crofton (MD); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Team Member discount up to 40%

Early Earn Wage Access

401K contribution

Financial Wellness Program

Paid time off

Medical Dental Vision Life Insurance

Discounts on pet insurance and more

Job summary

The Fresh Market is seeking a Center Store Department Lead in Crofton, MD to support the Center Store Department Manager and lead a team in delivering exceptional guest experiences. You will coach staff, oversee daily operations, and ensure the department looks its best to drive sales and customer satisfaction.

This role emphasizes hospitality, teamwork, and leadership with a focus on problem solving, inventory control, and efficient scheduling.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Skills

Team leadership

Guest experience

Scheduling

POS proficiency

Problem solving

Tools

POS systems

Microsoft Office

Job description

The Fresh Market is seeking a Center Store Department Lead in Crofton, MD to support the Center Store Department Manager and lead a team in delivering exceptional guest experiences. You will coach staff, oversee daily operations, and ensure the department looks its best to drive sales and customer satisfaction.

This role emphasizes hospitality, teamwork, and leadership with a focus on problem solving, inventory control, and efficient scheduling.