Center Store Lead: Elevate Guest Experience & Team

Fresh Market Inc.; Northbrook (IL); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Team member discount up to 40%

Early wage access (up to $500 per pay)

401K contribution and company match

Financial wellness program

Paid time off & time off purchase

Job summary

The Fresh Market Inc. in Northbrook, IL is seeking a Center Store Department Lead to support the Department Manager in delivering an extraordinary guest experience. You will lead with care, coach your team, and ensure each department looks its best while maintaining strong teamwork.

You will work alongside the manager, monitor schedules, manage inventory, and help drive sales with hospitality and merchandising best practices. A 21+ age requirement and flexible schedule are noted.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Skills

Leadership

Guest service

Communication

Problem solving

Flexibility

Education

Associate’s degree in business, retail management, or related field; or equivalent experience.

Tools

POS systems

Scheduling tools

Microsoft Office Suite

Job description

The Fresh Market Inc. in Northbrook, IL is seeking a Center Store Department Lead to support the Department Manager in delivering an extraordinary guest experience. You will lead with care, coach your team, and ensure each department looks its best while maintaining strong teamwork.

You will work alongside the manager, monitor schedules, manage inventory, and help drive sales with hospitality and merchandising best practices. A 21+ age requirement and flexible schedule are noted.