Center Sales & Spa Team Lead - Guest Experience

NORTH AMERICAN WAX COMPANY LLC; Temecula (CA); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee

Referral Bonus

Job summary

NORTH AMERICAN WAX COMPANY LLC is seeking an experienced retail sales manager to lead a high-performing team in Temecula, CA. You will oversee center performance, drive sales goals, and ensure exceptional guest experiences in the beauty and wellness industry.

The ideal candidate has at least 1 year of retail sales management experience and possesses strong communication and leadership skills. The position offers a competitive salary with performance bonuses, comprehensive benefits, and ongoing training opportunities.

Qualifications

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership.
• Strong sales background preferred.
• Ability to lead and motivate a team.
• Strong communication, organizational, and problem-solving skills.
• Sales-driven with a focus on customer service excellence.
• Flexible availability, including evenings and weekends.
• Growth mindset is key.

Responsibilities

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals, membership growth, and guest retention.
• Assist in scheduling, inventory, payroll, and daily operations.
• Ensure compliance with health and safety regulations and brand standards.
• Assist in coaching, training, and performance feedback to team members.
• Resolve guest concerns with professionalism and care.
• Learn and develop a deep understanding of KPIs and speak to financial acumen.

Job description

NORTH AMERICAN WAX COMPANY LLC is seeking an experienced retail sales manager to lead a high-performing team in Temecula, CA. You will oversee center performance, drive sales goals, and ensure exceptional guest experiences in the beauty and wellness industry.

The ideal candidate has at least 1 year of retail sales management experience and possesses strong communication and leadership skills. The position offers a competitive salary with performance bonuses, comprehensive benefits, and ongoing training opportunities.