Center Sales Manager

European Wax Center; Sterling (VA); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Competitive salary

Commissions + Performance Bonuses

Health, Dental & Vision Insurance

Paid Time Off & Paid Sick Leave

401(k) Retirement Plan

Free Waxing Services + 40% Off All Ret

Ongoing leadership development

Franchise support system

Job summary

European Wax Center - Sterling is seeking a Center Sales Manager to lead a guest-focused team and drive performance in a fast-paced retail setting.

You'll coach a high-performing team, manage daily operations, monitor KPIs, and ensure exceptional guest experiences while upholding brand standards. This full-time leadership role features a competitive salary, commissions, benefits, and opportunities for development.

Qualifications

• 3–5 years of supervisory/managerial experience in beauty/retail
• Proven ability to lead and motivate teams to achieve results
• Positive, friendly, and professional demeanor with strong communication
• Solid understanding of KPIs, budgeting, and forecasting
• Passion for guest experience, team development, and brand representation
• Ability to adapt to a fast-paced environment with evolving priorities
• Full-time availability: Tue–Sat, 8:30am–5:00pm, with flexibility

Responsibilities

• Lead, coach, and develop a high-performing team
• Drive sales through performance management and goal setting
• Create a culture of excellence in guest service
• Monitor center metrics, productivity, and profitability
• Maintain staffing levels, training standards, and team accountability
• Resolve guest issues with professionalism and care
• Ensure compliance with company policies and operational procedures
• Adapt quickly to new initiatives and a constantly evolving industry

Skills

Supervisory experience

Leadership

Communication skills

Guest experience

Forecasting

KPIs

Team development

Problem-solving

Job description

NOW HIRING: CENTER SALES MANAGER | LEAD WITH CONFIDENCE AT EUROPEAN WAX CENTER - Sterling

Are you a results-driven leader with a passion for people and beauty? Do you thrive in a fast-paced, fun, and team-focused environment? If you're ready to take the next step in your leadership journey, we want you to join our team at European Wax Center - Sterling as our next Center Sales Manager!

At EWC, we don’t just wax—we reveal beautiful skin and build confidence in our guests and our teams. With over 1,000 locations nationwide, we’re the #1 experts in body waxing, and we’re looking for someone who can lead with vision, inspire performance, and create a culture of success.

WHAT YOU'LL DO:

As the Center Sales Manager, you’ll oversee all aspects of daily center operations while motivating your team to meet performance goals and deliver exceptional guest experiences. You’ll work closely with both the Guest Sales Associates and Wax Specialists to ensure smooth execution of all business objectives.

Key Responsibilities:

• Lead, coach, and develop a high-performing team
• Drive sales through effective performance management and goal setting
• Create a culture of excellence in guest service
• Monitor and manage center metrics, productivity, and profitability
• Maintain staffing levels, training standards, and team accountability
• Resolve guest issues with professionalism and care
• Ensure compliance with company policies and operational procedures
• Adapt quickly to new initiatives and a constantly evolving industry

WHAT WE OFFER:

• Competitive Salary (Starting at $55000.00 per year)
• Commissions + Performance Bonuses
• Health, Dental & Vision Insurance
• Paid Time Off & Paid Sick Leave
• 401(k) Retirement Plan
• Free Waxing Services + 40% Off All Retail Products
• Ongoing leadership development and access to a strong franchise support system
• A chance to make a real impact by leading a thriving, guest-focused team

WHAT WE’RE LOOKING FOR:

• 3–5 years of supervisory/management experience, preferably in the beauty, wellness, or retail industry
• Proven ability to lead and motivate teams to achieve results
• A positive, friendly, and professional demeanor with strong communication skills
• Solid understanding of KPIs, center budgeting, and forecasting
• Passion for guest experience, team development, and brand representation
• Comfortable adapting to a fast-paced environment with evolving priorities
• Ability to problem-solve, think critically, and take initiative
• Full-time availability: Tuesday – Saturday, 8:30am – 5:0pm (with flexibility to adjust based on business needs)

Job Type:

Full-time | In-Center Leadership Role

Schedule:

8-hour shift

Tuesday–Saturday availability

Some flexibility required based on business needs

European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:

• Our proprietary Comfort Wax®
• Private waxing suites
• A crisp, clean environment
• And the most professionally trained estheticians in the industry

From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.