Center Sales Leader: Build Teams, Elevate Guest Experience

EWC Growth LLC.; Evanston (IL); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Commissions with uncapped earning

Medical, Dental, Vision insurance

401(k) Plan

Paid Time Off

Training programs

Parental leave

FSAs

Job summary

EWC Growth LLC is seeking a Center Sales Director to lead a high-energy center, grow sales, coach a winning team, and elevate the guest experience in a luxury setting. You’ll own day-to-day performance, set expectations, and build a culture of accountability and results.

You’ll drive service and product sales, manage KPIs and budgets, develop talent, and run local marketing. This full-time on-site role requires 3+ years in sales leadership, strong English, and the ability to stand and lift up to

Qualifications

• 3+ years in a sales leadership or management role across retail, beauty, or spa industries.
• Exposure to a luxury environment preferred.
• Proven track record of achieving sales and operational targets.
• Team leadership and talent development.
• Financial acumen, budget management, and schedule creation.
• Excellent verbal and written communication and conflict resolution.
• Guest service and sales expertise.
• Full-time, open availability with flexibility to work evenings and weekends.
• Strong proficiency in English.
• Must lift up to 25 lbs with the ability to stand for extended periods of time.

Responsibilities

• Drive service sales, retail sales, Wax Passes, and future bookings.
• Own center KPIs, revenue goals, and performance metrics.
• Analyze results and turn insights into action.
• Grass-roots marketing: build local partnerships through events to add new guests.
• Coach associates on behaviors that drive stronger sales performance and elevated guest experience.
• Execute local marketing and community engagement initiatives that grow the business.
• Champion a consistently exceptional guest experience.
• Coach associates on creating meaningful guest connections.
• Resolve escalated guest concerns and lead by example.
• Oversee schedules, labor targets, payroll, deposits, and daily admin.

Skills

Sales leadership

Team building

Customer service

Communication skills

English proficiency

Tools

Microsoft Office

POS systems

Job description

EWC Growth LLC is seeking a Center Sales Director to lead a high-energy center, grow sales, coach a winning team, and elevate the guest experience in a luxury setting. You’ll own day-to-day performance, set expectations, and build a culture of accountability and results.

You’ll drive service and product sales, manage KPIs and budgets, develop talent, and run local marketing. This full-time on-site role requires 3+ years in sales leadership, strong English, and the ability to stand and lift up to