Center Operations Manager — Evenings & Weekends

Sofive Soccer Centers; Orlando (FL); On-site; USD 21,000 - 29,000; Full time

Job summary

Sofive Soccer Centers is seeking a Manager on Duty to oversee daily operations at our Orlando locations and ensure exceptional customer service. You will lead staff, schedule all soccer programs, and maintain safety standards across the facility.

The role requires strong communication, leadership, and decision-making abilities, with a flexible schedule including evenings and weekends. Experience in customer-focused environments is highly valued.

Qualifications

• High school diploma or equivalent is required.
• Experience in a customer-focused environment is preferred.
• Excellent interpersonal, communication, and leadership skills are essential.
• Ability to work a flexible schedule including evenings, weekends and holidays.
• Able to multitask, problem-solve, and make quick decisions.
• Proficiency with basic computer software and organizational tools.

Responsibilities

• Oversees daily operations and staff in the absence of the General Manager and Assistant Manager.
• Plans, monitors, and schedules all soccer programs to ensure high-quality service.
• Responds to customer inquiries, complaints and issues in a timely, professional manner.
• Ensures staff comply with company policies and procedures.
• Monitors inventory levels and restocks supplies as needed.
• Encourages teamwork and provides guidance and support to staff.
• Coordinates with other departments to improve efficiency and safety procedures.
• Implements and maintains safety procedures for staff and customers.

Skills

Interpersonal skills

Communication

Leadership

Education

High school diploma or equivalent

Tools

Basic computer software

Job description

Sofive Soccer Centers is seeking a Manager on Duty to oversee daily operations at our Orlando locations and ensure exceptional customer service. You will lead staff, schedule all soccer programs, and maintain safety standards across the facility.

The role requires strong communication, leadership, and decision-making abilities, with a flexible schedule including evenings and weekends. Experience in customer-focused environments is highly valued.