Center Operations Leader

Oak Street Health, part of CVS Health; Gary (IN); On-site; USD 44,000 - 85,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Job summary

Oak Street Health is seeking a Center Operations Supervisor to lead daily clinic operations, ensuring safe and high-quality patient care while supporting the Practice Manager with operational initiatives.

The role requires 2+ years in customer service and 1+ year of team leadership, with strong collaboration and PC skills. This full-time on-site position offers competitive benefits and growth opportunities in a fast-paced healthcare environment.

Qualifications

• Must have strong problem-solving and critical-thinking skills.
• Experience in customer service and team leadership is preferred.
• Proficiency with common PC software and office tools required.
• US work authorization is required to work on-site in the United States.

Responsibilities

• Direct daily activities of staff and support the Practice Manager in operational initiatives.
• Monitor attendance, coverage plans, and provider schedules to ensure smooth clinic flow.
• Oversee front desk operations and patient experience, including copay collection and calls.
• Manage facilities to keep the center safe, clean, and functional.
• Leverage dashboards to identify operational improvements and lead staff huddles.

Skills

Problem solving

Team collaboration

Adaptability

Proactive mindset

Customer service experience

Team leadership

Proficient PC skills

US work authorization

Education

Associate's degree

Bachelor's degree preferred

Job description

Oak Street Health is seeking a Center Operations Supervisor to lead daily clinic operations, ensuring safe and high-quality patient care while supporting the Practice Manager with operational initiatives.

The role requires 2+ years in customer service and 1+ year of team leadership, with strong collaboration and PC skills. This full-time on-site position offers competitive benefits and growth opportunities in a fast-paced healthcare environment.