Center Operations Director - Peoria

Tier1usa; Peoria (AZ); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Annual bonus potential up to $32,000

Student loan repayment and tuition reimbursement

Access to mental health support

Support from a multidisciplinary team

Exposure to senior leaders

Job summary

A leading healthcare provider in Peoria is seeking a dedicated Center Operations Director to oversee center operations, lead a high-performing team, and enhance the family experience. You will manage performance, drive operational excellence and build supportive relationships with families. The ideal candidate has proven leadership experience, strong operational management skills, and a passion for making a positive impact. The position offers a competitive salary of $85,000 - $100,000/year with annual bonus potential and professional development opportunities.

Qualifications

• Must have previous people management experience leading teams of 8-10.
• Effective in driving operations and managing center performance.

Responsibilities

• Act as local owner of performance against goals including budget and efficiency.
• Drive execution of operating systems for scheduling and billing.
• Build strong relationships with caregivers to ensure clear communication.
• Lead and develop local staff and clinicians to enhance performance.

Skills

People management

Operational management

Problem-solving

Detail-oriented

Team motivation

Education

2-3+ years of managing strong operations

Job description

Address 16155 North 83rd Avenue, Peoria, AZ, 85382, US

Compensation $85,000.00 - $100,000.00/year

Job Description

Soar Autism Center is building a network of interdisciplinary clinics where children with autism and their families receive life-shaping services that support them to thrive. We prioritize early intervention, comprehensive supportive services, and positive, developmentally-appropriate learning that meets the needs of each unique child and family. Specifically, we focus on integrated autism care and a play-based model of applied behavior analysis (ABA) based on the principles of the Early Start Denver Model.

Center Operations Director (COD)

The Center Operations Director (COD) role is a high-impact leadership position for someone early-to-mid career who is smart, ambitious, and ready to own real responsibility. This is not a back-office role. You’ll run a center, lead a team, partner closely with clinicians, and directly influence growth, quality, and family experience.

Running a High-Performing Center

• Acting as the local owner of performance against forecasted goals, including budget, utilization, and efficiency
• Driving strong execution of Soar’s operating systems (scheduling, staffing, billing efficiency, cleanliness, parent communication, etc.)
• Partner with market and regional leadership to identify opportunities, solve problems, and continuously improve how the center runs
• Lead with calm, clarity, and professionalism in a fast-paced environment

Creating an Exceptional Family Experience

• Owning all parts of the non-clinical experience for caregivers
• Building strong, supportive relationships with caregivers and ensure clear, timely communication
• Driving strong attendance, engagement, and client satisfaction (NPS)
• Delivering a smooth onboarding for new families
• Managing the front desk and providing a warm welcome to clients, prospective clients and teammates
• Preparing families for diagnostics, assessments, and transitions with confidence and clarity

Leading and Developing People

• Serving as the primary people leader for local staff, including clinicians and support team members
• Coaching, developing, and motivating team members
• Partnering closely with the lead clinician to support clinical excellence, team morale, and retention
• Acting as a trusted point of escalation and support for staff, knowing when to solve and when to elevate

Who this role is great for

• You’re early-to-mid career but already trusted with real responsibility
• You enjoy running things, solving problems, and working with people
• You’re detail-oriented and big-picture oriented
• You want a role where performance matters and growth is earned
• You’re motivated by mission—but also by learning, ownership, and career trajectory

Qualifications / Education

• Require previous people management experience, leading high-performing teams of 8-10 or more people.
• Require 2-3+ years of managing strong operations

What We Offer

• Starting base salary of $85,000.00 - $100,000.00/year with annual bonus potential of up to $32,000 based on center and individual performance.
• Student loan repayment and tuition reimbursement benefits
• Priority access for in-network mental health support through our partnership with Sol Mental Health
• Tons of support from our multidisciplinary team
• Direct exposure to senior leaders and multi-site operators
• A collaborative, high-accountability environment where strong performers grow quickly
• The chance to build something meaningful—while building your career

EEO Statement

Soar Autism Center is committed to diversity and inclusion at all levels. As an equal opportunity employer, we strictly prohibit discrimination or harassment and welcome applicants of all backgrounds, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected characteristics.