Center Operations Director - Chandler

Tier1usa; Chandler (AZ); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Annual bonus potential up to $32,000

Student loan repayment

Tuition reimbursement

Mental health support access

Collaborative environment

Direct exposure to senior leaders

Job summary

A leading autism care center in Chandler, AZ, seeks an ambitious Center Operations Director to oversee center performance and ensure exceptional experiences for families. This role involves managing daily operations, leading a staff of 8-10, and driving high satisfaction among clients. Candidates should have 2-3 years of operational management experience and a passion for team development. The compensation includes a salary range of $80,000 to $100,000 per year with additional performance bonuses and benefits.

Qualifications

• 2-3+ years of experience managing operations and leading teams of 8-10 or more.
• Experience in a fast-paced environment managing a center or facility.

Responsibilities

• Run the center while leading a team and manage performance against goals.
• Create an exceptional non-clinical experience for families and clients.
• Lead and develop local staff including coaching and motivating team members.

Skills

Management skills

Operational excellence

Team leadership

Problem-solving

Communication skills

Job description

Address 2700 West Frye Road, Chandler, AZ, 85224, US

Compensation $80,000.00 - $100,000.00/year

Job Description

Soar Autism Center is building a network of interdisciplinary clinics where children with autism and their families receive life-shaping services that support them to thrive. We prioritize early intervention, comprehensive supportive services, and positive, developmentally-appropriate learning that meets the needs of each unique child and family. Specifically, we focus on integrated autism care and a play-based model of applied behavior analysis (ABA) based on the principles of the Early Start Denver Model.

Center Operations Director (COD)

This is a high-impact leadership position for someone early-to-mid career who is smart, ambitious, and ready to own real responsibility. Not a back-office role. You’ll run a center, lead a team, partner closely with clinicians, and directly influence growth, quality, and family experience.

Specific Responsibilities

Running a High-Performing Center

• Acting as the local owner of performance against forecasted goals, including budget, utilization, and efficiency
• Driving strong execution of Soar’s operating systems (scheduling, staffing, billing efficiency, cleanliness, parent communication, etc.)
• Partner with market and regional leadership to identify opportunities, solve problems, and continuously improve how the center runs
• Lead with calm, clarity, and professionalism in a fast-paced environment

Creating an Exceptional Family Experience

• Owning all parts of the non-clinical experience for caregivers
• Building strong, supportive relationships with caregivers and ensuring clear, timely communication
• Driving strong attendance, engagement, and client satisfaction (NPS)
• Delivering a smooth onboarding for new families
• Managing the front desk and providing a warm welcome to clients, prospective clients and teammates
• Preparing families for diagnostics, assessments, and transitions with confidence and clarity

Leading and Developing People

• Serving as the primary people leader for local staff, including clinicians and support team members
• Coaching, developing, and motivating team members
• Partnering closely with the lead clinician to support clinical excellence, team morale, and retention
• Acting as a trusted point of escalation and support for staff, knowing when to solve and when to elevate

Who this role is great for

• You’re early-to-mid career but already trusted with real responsibility
• You enjoy running things, solving problems, and working with people
• You’re detail-oriented and big-picture oriented
• You want a role where performance matters and growth is earned
• You’re motivated by mission—but also by learning, ownership, and career trajectory

Qualifications / Education

• Previous people management experience, leading high-performing teams of 8-10 or more people.
• 2-3+ years managing strong operations

What We Offer

• Starting base salary of $80,000.00 - $100,000.00/year with annual bonus potential of up to $32,000 based on center and individual performance.
• Student loan repayment and tuition reimbursement benefits
• Priority access for in‑network mental health support through our partnership with Sol Mental Health
• Tons of support from our multidisciplinary team
• Direct exposure to senior leaders and multi‑site operators
• A collaborative, high-accountability environment where strong performers grow quickly
• The chance to build something meaningful—while building your career

Soar Autism Center is committed to diversity and inclusion at all levels. As an equal opportunity employer, we strictly prohibit discrimination or harassment and welcome applicants of all backgrounds, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected characteristics.