Center Operations & Admin Lead – Youth Programs

Ymca Of Muncie; Muncie (IN); On-site; USD 38,000 - 54,000; Full time

Job summary

The YMCA of Muncie is seeking an Office Manager for the Mitchell office in Muncie, IN. This role provides administrative support, helps manage accounts, and ensures compliance with licensing and quality standards while supporting child care programming.

You will coordinate enrollment, monitor expenses, and maintain strong communication with staff and families. The position emphasizes accuracy, customer service, and adherence to YMCA policies in a dynamic child care setting.

Qualifications

• High school diploma or GED required; 2-year Early Childhood Degree or equivalent preferred.
• Two years of experience in administrative support roles.
• Knowledge of Indiana child care licensing rules, NAEYC, Paths to Quality.
• Knowledge of EZ-CARE or childcare software preferred.
• Minimum age 21 with clean driving record.
• Complete required trainings: Child Abuse Prevention; CPR; First Aid; AED; Bloodborne Pathogens; and more.
• Maintain 20 hours of professional development yearly.
• Strong computer skills with Microsoft Office, Excel, and email.

Responsibilities

• Implement and improve support duties such as accounts receivable and government funds.
• Perform weekly revenue postings and enrollment procedures.
• Help maintain state license, NAEYC, Paths to Quality standards and classroom scheduling.
• Assist with enrollment procedures and monitor salary expenses for financial sustainability.
• Maintain communications with teachers and families and ensure safe transportation programs.
• Enhance customer service reputation of the Center and ensure brand compliance.
• Support printing of high-quality materials and assist Directors with meetings.
• Attend mandatory trainings and participate in events and family engagement activities.
• Provide accurate child records and coordinate special events.

Skills

Office Administration

Excel

Microsoft Office

Communication

Customer Service

Diversity & Inclusion

Budget Awareness

Education

High school diploma or GED

2-year Early Childhood Degree (preferred)

Tools

EZ-CARE

Job description

The YMCA of Muncie is seeking an Office Manager for the Mitchell office in Muncie, IN. This role provides administrative support, helps manage accounts, and ensures compliance with licensing and quality standards while supporting child care programming.

You will coordinate enrollment, monitor expenses, and maintain strong communication with staff and families. The position emphasizes accuracy, customer service, and adherence to YMCA policies in a dynamic child care setting.