Center Manager - (Pinecrest)

NORTH AMERICAN WAX COMPANY LLC; Florida; On-site; USD 48,000 - 60,908; Full time

Benefits offered by this job

Competitive base salary + monthly performance bonuses

Paid time off (PTO) and holidays

Generous benefits package including 401(k) match

Job summary

NORTH AMERICAN WAX COMPANY LLC is seeking a Center Manager for their Pinecrest location in Florida. This role involves overseeing daily operations, leading a high-performing team, and ensuring guest satisfaction. The ideal candidate will have 2+ years of experience in retail sales management or hospitality leadership and a strong sales background.

The company offers a competitive salary ranging from $48,000 to $60,908 per year, along with a generous benefits package including paid time off, health insurance, and ongoing training.

Qualifications

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership.
• Proven ability to lead and motivate a team.
• Flexible availability, including evenings and weekends.

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals and guest retention.
• Oversee scheduling, inventory, payroll, and daily operations.

Skills

Sales-driven

Communication skills

Organizational skills

Problem-solving

Education

2+ years of experience in retail sales management or similar

Job description

Location: 11417 S Dixie Hwy – Pinecrest, FL 33156. Salary Range: $48,000–$60,908 per year. Full‑time, in‑person.

Job Summary

As a Center Manager at European Wax Center, you will oversee daily operations, lead a high‑performing team, drive sales, and ensure guest satisfaction and operational excellence.

Key Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals, membership growth, and guest retention.
• Oversee scheduling, inventory, payroll, and daily operations.
• Ensure compliance with health and safety regulations and brand standards.
• Provide coaching, training, and performance feedback to team members.
• Resolve guest concerns with professionalism and care.
• Learn and develop a deep understanding of KPI’s and speak to financial acumen.

Qualifications

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background).
• Strong sales background preferred.
• Proven ability to lead and motivate a team.
• Established history of managing multiple direct reports.
• Strong communication, organizational, and problem‑solving skills.
• Sales-driven with a focus on customer service excellence.
• Flexible availability, including evenings and weekends.
• Growth mindset.
• Understands the business of Revealing Beautiful Skin and utilizes key performance indicators.
• Places the guest first and coaches associates to connect with guests, building brand loyalty.
• Is self‑motivated, accountably punctual, organized, and reflects the brand.
• Leads and inspires by example, encouraging fact‑based solutions and celebrating others’ success.
• Will have an open and flexible schedule.
• Ability to communicate effectively through written and verbal interactions.
• Ability to learn and operate a POS system.
• Physical requirements: ability to climb, reach, bend, lift up to 30 lb frequently and 50 lb occasionally; stand and work on floor 80% of shift.

Benefits

• Competitive base salary + monthly performance bonuses.
• Paid time off (PTO) and holidays.
• Generous benefits package, including 401(k) match, health, vision, dental, and more.
• Discounts on waxing services and retail products.
• Ongoing training and career development opportunities.
• Supportive, empowering, inclusive work environment.
• Daily Pay.
• Employee Assistance Program.
• Team Member Assistance Fund.
• Culture Committee.
• Referral bonus.