Center Manager - (Pompano Beach Pompano Citi Ctr)

NORTH AMERICAN WAX COMPANY LLC; Pompano Beach (FL); On-site; USD 48,000 - 60,908; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Referral Bonus

Team Member Assistance Fund

Culture Committee

Job summary

NORTH AMERICAN WAX COMPANY LLC in Pompano Beach, FL seeks a Center Manager to oversee daily operations at the European Wax Center. You will lead a passionate team, drive sales, and ensure guest satisfaction.

Ideal candidates have 2+ years in retail or hospitality management, strong leadership skills, and a commitment to customer service excellence. The position offers competitive salary, performance bonuses, and a supportive work environment.

Qualifications

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership.
• Strong sales background preferred.
• Proven ability to lead and motivate a team.
• Established history of managing multiple direct reports.

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals and membership growth.
• Oversee scheduling, inventory, payroll, and daily operations.
• Ensure compliance with health and safety regulations.

Skills

Retail sales management

Team leadership

Customer service excellence

Sales-driven

Communication skills

Organizational skills

Problem-solving skills

Education

Equivalent educational background

Job description

Job Details

Location: 1700 NE 23rd St Suite 104 - Pompano Beach, FL 33062

Salary Range: $48,000.00 - $60,908.00

Job Type: Full-time

Work Location: In person

Job Summary

As a Center Manager, you will oversee all aspects of daily operations at our European Wax Center location. You’ll be responsible for team leadership, sales performance, guest satisfaction, and operational excellence. This is a great opportunity for someone with a passion for beauty, strong leadership skills, and a drive to exceed goals.

Key Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Oversee scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Provide coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPIs and speak to financial acumen

Qualifications

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Proven ability to lead and motivate a team
• Established history of managing multiple direct reports
• Strong communication, organizational, and problem‑solving skills
• Sales‑driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key
• Understands the business of Revealing Beautiful Skin and can utilize Key Performance Indicators to drive positive business performance
• Places the guest first, coaches Associates to build brand loyalty through behavior, product presentation, and service
• Self‑motivated, accountable, punctual, organized, and reflects the Brand
• Leads and inspires by example, encourages fact‑based solutions, and celebrates the success of others
• Ability to communicate effectively through written and verbal interactions
• Ability to learn and operate a POS system
• Ability to climb, reach, bend and lift up to 30 pounds frequently and 50 pounds occasionally
• Ability to stand and work on the floor for extended periods of time (80% or more of total shift)

Benefits

• Competitive base salary + monthly performance bonuses
• Paid time off (PTO) and holidays
• Generous benefits package, including 401k with match, health, vision, dental and more
• Discounts on waxing services and retail products
• Ongoing training and career development opportunities
• Supportive, empowering, and inclusive work environment

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee – Have fun while being the best
• Referral Bonus – Generous incentive to hire all roles

Why Join European Wax Center?

We’re more than just waxing—we’re a place where confident, empowered people thrive. Join a brand that values growth, teamwork, and helping guests feel their best.