Center Manager Philadelphia

European Wax Center; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Job summary

European Wax Center is seeking a Store Manager to lead a team in delivering exceptional guest experiences and driving center productivity. Ideal candidates possess strong communication skills, a sales background, and at least three years of management experience. Join a collaborative environment with opportunities for career advancement.

Benefits

Competitive Base Salary + Bonuses

Health Insurance

Paid Time Off

Discount on Products

Complimentary waxing

Opportunity for advancement

Qualifications

• Minimum 3 years experience managing others.
• Demonstrated sales experience required.
• Available to work flexible hours and weekends.

Responsibilities

• Ensure exceptional guest experience and team building.
• Manage center productivity and sales to achieve goals.
• Lead daily training programs in sales and guest service.

Skills

Sales Experience

Communication Skills

Team Management

Education

Associates/Bachelors degree or relevant experience

Job description

Are you an experienced and highly skilled Store Manager? Are you up for the challenge of growing a young center, expanding a team, and providing an exceptional customer experience? Then we have the place for you!

European Wax Center is the leader in professional body waxing. Our Center Manager is responsible for ensuring every guest has an exceptional experience while delivering the company's processes and protocols. A team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone.

WHAT WE OFFER:

• Competitive Base Salary + Bonuses!
• Health Insurance
• Paid Time Off
• Discount on Products
• Complimentary waxing
• A collaborative work environment focused on the successes of our associates
• Opportunity for advancement for those wanting to further their career

OUR CORE VALUES:

• We Care About Each Other
• We Do the Right Thing
• We Delight Our Guests
• We Have Fun While Being Awesome

Responsibilities:

• Ensure the center delivers an exceptional guest experience that builds “guest for life.”
• Nurture enriching relationships to build a great team – that means recruit, interview, onboard, review, and dismiss associates.
• Exhibit consultative selling skills. Assist team in goal setting by asking questions & listening carefully to their responses.
• Maintain a positive, friendly, upbeat, and personable demeanor with strong communication skills.
• Manage center productivity and sales to ensure goals are achieved.
• Lead daily training programs in sales, guest service, and product knowledge.
• Achieve results through others.
• Manage the budget within guidelines based on the center's trend and projection.
• Problem solve and work through issues.
• Prioritize guest service and satisfaction.
• Maintain & audit inventory & supplies.
• Ensure center cleanliness exceeds corporate standards.

Do you have what it takes?

• Demonstrated Sales Experience required
• Associates/Bachelors degree or relevant experience
• Minimum 3 years experience managing others
• Available to work flexible hours and weekends
• Phenomenal communication skills with owners, district manager, team members, and guests
• Professional, well-groomed personal appearance
• Ability to lift 35 lbs
• Operate in a drug-free environment

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

For more information about EWC, visit: http://www.waxcenter.com/careers.