Conference Center Manager, TUCC

Temple University; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading university in Philadelphia is seeking a Conference Center Manager for its TUCC facility. The role involves overseeing operations, scheduling classes and events, and fostering partnerships with local entities. Candidates should possess a Bachelor's degree and relevant experience in a managerial capacity, marked by strong communication and customer service skills.

Qualifications

• Bachelor's degree and at least three years of directly related experience.
• Ability to interact effectively with external clients and develop professional relationships.
• Knowledge of space demands at TUCC preferred.

Responsibilities

• Oversee the operation of the TUCC Conference Center.
• Collaborate with external groups to develop new business.
• Schedule credit classes and coordinate special events.

Skills

Customer service skills

Interpersonal communication

Verbal communication

Written communication

Education

Bachelor’s degree

Tools

25Live

MS Office

Excel

Job description

Job Description - Conference Center Manager, TUCC (25001219)

Conference Center Manager, TUCC - (25001219)

Description

Grade: T25

The link below provides information about the University’s “T” salary grade.

A variety of factors are reviewed by HR when considering salary, including job duties, the applicant’s education and experience, internal equity considerations, department budget, and funding source.

Summary:

The Conference Center Manager oversees the operation of the Temple University Center City (TUCC) Conference Center. The manager collaborates extensively with external groups to develop new business, including the City of Philadelphia, area corporations, non-profit organizations, and small businesses. Responsibilities include scheduling all credit classes at TUCC, supporting department retreats, grant-funded conferences, alumni groups, and special events in coordination with Temple schools and colleges. The role involves marketing, providing excellent customer service, and representing TUCC at trade organizations such as Meeting Professionals International and the Convention Center and Visitors Bureau. The manager is jointly responsible for meeting revenue targets set annually by the TUCC Director to maintain high standards of facility maintenance and technology upgrades.

Required Education and Experience:

Bachelor’s degree and at least three (3) years of directly related experience, or an equivalent combination of education and experience.

Required Skills and Abilities:

• Proficiency in using 25Live and Lifelong Learning Extended Education (LLEE, formerly DestinyOne)
• Proficiency in Microsoft Excel and MS Office
• Strong interpersonal, verbal, and written communication skills
• Ability to interact effectively with external clients and develop professional relationships
• Customer service skills, including greeting guests, answering questions, and meeting event needs
• Ability to develop and maintain positive relationships with students, faculty, and staff

Preferred Qualifications:

• Knowledge of space demands at TUCC
• Ability to balance revenue needs with space requirements of various departments and programs
• Experience working with government agencies, schools, and non-profit organizations

This position is onsite.

Temple University is committed to equal opportunity employment and prohibits discrimination based on age, color, disability, marital status, national or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information, or veteran status.

Employees must avoid conflicts of interest and comply with applicable laws, policies, and regulations, including NCAA regulations where relevant.

The university’s Annual Security and Fire Safety Report contains campus safety statistics, policies, and procedures. Click here for more information or call 215-204-7900 to request a copy.

Primary Location

Pennsylvania-Philadelphia-Center City Campus (TUCC)-1515 Market Street

Temple University is an Affirmative Action, Equal Opportunity Employer, m/f/d/v.

For application assistance, call 215-204-4008 or email [e-mail].