Center Manager — Lead Sales & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; San Diego (CA); On-site; USD 48,712,000 - 80,231,000; Full time

Benefits offered by this job

Competitive salary

Monthly performance bonuses

PTO and holidays

401k with match

Health, vision, dental

Waxing discounts

Daily Pay

Training opportunities

Job summary

European Wax Center in San Diego, CA is seeking a Center Manager to oversee daily operations at our location. You will lead a team, drive sales, and ensure guest satisfaction while maintaining operational excellence in a beauty-focused environment.

The role emphasizes team leadership, sales performance, and a strong customer-service mindset, with in-person work and a competitive benefits package.

Qualifications

• 2+ years in retail sales management, spa/salon operations, or hospitality leadership.
• Strong sales background.
• Proven ability to lead and motivate a team.
• Experience managing multiple direct reports.
• Flexible availability including evenings and weekends.

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals, membership growth, and guest retention.
• Oversee scheduling, inventory, payroll, and daily operations.
• Ensure compliance with health and safety regulations and brand standards.
• Provide coaching, training, and performance feedback to team members.
• Resolve guest concerns with professionalism and care.
• Learn and develop KPI knowledge and speak to financial acumen.

Skills

Sales leadership

Spa operations

Hospitality leadership

Team motivation

Job description

European Wax Center in San Diego, CA is seeking a Center Manager to oversee daily operations at our location. You will lead a team, drive sales, and ensure guest satisfaction while maintaining operational excellence in a beauty-focused environment.

The role emphasizes team leadership, sales performance, and a strong customer-service mindset, with in-person work and a competitive benefits package.