Center Manager: Growth, Ops & Customer Success

FASTSIGNS Parker/Castle Rock; Boca Raton (FL); Sur place; USD 50 000 - 100 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Ongoing training opportunities

Résumé du poste

FASTSIGNS Parker/Castle Rock is seeking a Center Manager in Boca Raton to lead daily operations, staffing, and customer service. You will oversee sales and production coordination, marketing initiatives, and center profitability, reporting to the Franchisee.

The role emphasizes building relationships with customers and driving performance. Responsibilities include staff recruitment, training, scheduling, and ensuring timely delivery of orders, quality customer service, and adherence to brand

Qualifications

• Proven ability to lead teams across departments.
• Strong focus on customer satisfaction and relationship building.
• Experience driving sales and marketing initiatives.

Responsabilités

• Recruit, hire, train, coach and manage staff.
• Coordinate staff and sales meetings, and production reviews.
• Oversee scheduling, subcontractor payments, and project flow between sales and production.
• Manage customer service and ensure brand standards and satisfaction.
• Implement center marketing programs and direct marketing campaigns.
• Handle inventory purchasing and large custom orders.

Connaissances

Staff management

Customer service

Sales leadership

Communication

Description du poste

FASTSIGNS Parker/Castle Rock is seeking a Center Manager in Boca Raton to lead daily operations, staffing, and customer service. You will oversee sales and production coordination, marketing initiatives, and center profitability, reporting to the Franchisee.

The role emphasizes building relationships with customers and driving performance. Responsibilities include staff recruitment, training, scheduling, and ensuring timely delivery of orders, quality customer service, and adherence to brand