Center Manager - Beauty & Wellness Leader

NORTH AMERICAN WAX COMPANY LLC; California; On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee - Have fun while be

Referral Bonus - Generous Incentive to

Job summary

European Wax Center in Marina Del Rey, CA is seeking a Center Manager to oversee daily operations, lead a high-performing team of Guest Service Associates and Licensed Wax Specialists, and drive guest satisfaction and sales performance at our busy location.

You will manage scheduling, inventory, payroll, and ensure health and safety standards while coaching staff and building guest loyalty through KPI-driven results and a strong guest-first culture.

Qualifications

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership.
• Strong sales background preferred.
• Proven ability to lead and motivate a team.
• Established history of managing multiple direct reports.
• Strong communication, organizational, and problem-solving skills.
• Sales-driven with a focus on customer service excellence.
• Flexible availability, including evenings and weekends.
• Growth mindset is key!

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Oversee scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Provide coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Skills

Team leadership

Sales-driven

Customer service

Communication

Problem solving

Organizational skills

Coaching

Flexibility

Tools

POS system

Job description

European Wax Center in Marina Del Rey, CA is seeking a Center Manager to oversee daily operations, lead a high-performing team of Guest Service Associates and Licensed Wax Specialists, and drive guest satisfaction and sales performance at our busy location.

You will manage scheduling, inventory, payroll, and ensure health and safety standards while coaching staff and building guest loyalty through KPI-driven results and a strong guest-first culture.