Center Manager - (Hollywood)

Anchor Point Management Group; Florida; On-site; USD 48,000 - 60,910; Full time

Benefits offered by this job

Competitive base salary and performance bonuses

Paid time off (PTO)

401k with match

Discounts on waxing services

Ongoing training and development

Job summary

European Wax Center in Hollywood, FL is seeking a Center Manager to oversee daily operations. You will lead a team, drive sales performance, and ensure exceptional guest experiences.

This role requires strong leadership skills and at least 2 years of experience in retail sales management or similar fields. The position offers competitive salary, bonuses, and extensive benefits.

Qualifications

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership.
• Proven ability to lead and motivate a team.
• Strong sales background preferred.

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals, membership growth, and guest retention.
• Ensure compliance with health and safety regulations and brand standards.

Skills

Retail sales management

Team leadership

Communication skills

Customer service excellence

Sales-driven attitude

Education

Equivalent educational background

Job description

Job Details

Job Location: 3359 B Sheridan St - Hollywood, FL 33021
Salary Range: $48,000.00 - $60,910.00
Salary: Full-Time | Competitive Salary + Lucrative Bonus Structure
Job Type: Full-time
Work Location: In person

Are you an experienced retail sales manager, spa manager, or salon leader looking to grow your career in the beauty and wellness industry? Join European Wax Center, the nation's leading expert in body waxing services, and lead a high-performing team in delivering exceptional guest experiences.

Job Summary

As a Center Manager, you will oversee all aspects of daily operations at our European Wax Center location. You’ll be responsible for team leadership, sales performance, guest satisfaction, and operational excellence. This is a great opportunity for someone with a passion for beauty, strong leadership skills, and a drive to exceed goals.

Key Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Oversee scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Provide coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Qualifications

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Proven ability to lead and motivate a team
• Established history of managing multiple direct reports
• Strong communication, organizational, and problem‑solving skills
• Sales-driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key
• Understands the business of Revealing Beautiful Skin and is able to utilize Key Performance Indicators to drive positive business performance
• Plays guest first, coaches associates to connect with guests, builds brand loyalty
• Is self‑motivated, punctual, organized, and reflects the brand
• Leads and inspires by example, encourages fact‑based solutions and celebrates others' success
• Ability to communicate effectively through written and verbal interactions
• Ability to learn and operate a POS system
• Physical ability to climb, reach, bend, and lift up to 30 pounds frequently and 50 pounds occasionally; stand and work on the floor for extended periods (80% or more of shift)

Benefits

• Competitive base salary + monthly performance bonuses
• Paid time off (PTO) and holidays
• Generous benefits package, including 401k with match, health, vision, dental and more
• Discounts on waxing services and retail products
• Ongoing training and career development opportunities
• Supportive, empowering, and inclusive work environment

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee – Have fun while being the best!
• Referral Bonus – Generous incentive to hire all roles!

Why Join European Wax Center?

We’re more than just waxing—we’re a place where confident, empowered people thrive. Be part of a brand that values growth, teamwork, and helping guests feel their best.