Center Manager

European Wax Center; San Diego (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Uncapped performance pay

Medical, dental, and vision insurance

Complimentary waxing services

40% product discount

Leadership training and ongoingsupport

Job summary

European Wax Center in San Diego is seeking a Center Manager for our Pacific Beach or Santee locations. You will lead a small team, coach Wax Specialists and Guest Service Associates, and own the center’s guest experience and performance.

This full-time on-site role offers $21.00 per hour with uncapped performance pay, plus medical, dental, and vision coverage. The position emphasizes accountability, teamwork, and growth as you drive guest satisfaction and center results.

Qualifications

• Experience leading and coaching a team in a service business.
• Strong communication and conflict-resolution skills.
• Ability to build schedules around guest demand.
• Proven track record meeting sales and performance goals.

Responsibilities

• Recruit, onboard and retain outstanding team members.
• Coach Wax Specialists and Guest Service Associates toward goals.
• Create a workplace where people feel supported, appreciated, and accountable.
• Lead service, wax pass, reservation, guest-retention, and retail performance.
• Review center results and translate data into action plans.
• Build effective schedules around guest demand and labor management.
• Address performance concerns directly, respectfully, and promptly.
• Protect an exceptional guest experience and a clean, organized center.
• Partner with senior leadership and the manager of our other San Diego center.

Skills

Team leadership

Coaching

Guest experience

Labor management

Communication

Scheduling

Recruitment

Job description

Center Manager – European Wax Center

Pacific Beach or Santee | $21/Hour + Uncapped Performance Pay

Lead a team that likes to win—and likes working together.

Our locally owned European Wax Center group includes two San Diego County locations: Pacific Beach and Santee. Together, our teams serve nearly 3,000 guests each month and have earned national recognition for top performance.

What makes our centers different is the culture behind those results:

High standards. Honest communication. Strong support. No unnecessary drama.

We work hard, celebrate wins, address challenges directly, and invest in helping people grow. Our managers explain thewhy, not just thewhat, and understand that accountability and kindness belong on the same team.

We are looking for a Center Manager who can develop great people, deliver an outstanding guest experience, and take ownership of the center’s results.

Compensation and Benefits

• Base pay: $21.00 per hour
• Uncapped biweekly and monthly performance-based pay
• Current performance pay averages approximately$10,000 annually
• Average total annual compensation of approximately$53,700, based on a 40-hour workweek and current performance-pay results
• Overtime compensation when applicable
• Medical, dental, and vision insurance
• Complimentary waxing services
• 40% discount on our exclusive product portfolio
• Leadership training and ongoing support
• Full-time, non-exempt position

Performance-based compensation varies according to achieved results and is not guaranteed.

What You’ll Own

• Recruit, select, onboard, and retain outstanding team members
• Coach Wax Specialists and Guest Service Associates toward individual and center goals
• Create a workplace where people feel supported, appreciated, and accountable
• Lead service, wax pass, reservation, guest-retention, and retail performance
• Review center results and turn the numbers into clear action plans
• Build effective schedules around guest demand and responsible labor management
• Address performance concerns directly, respectfully, and promptly
• Protect an exceptional guest experience and a clean, organized center
• Partner with senior leadership and the manager of our other San Diego center

The Leader We’re Looking For

You may be a strong fit if you:

• Have successfully led, coached, or developed a team
• Know how to motivate different personalities without lowering expectations
• Communicate clearly during both good news and difficult conversations
• Enjoy working toward measurable sales and performance goals
• Look ahead and solve staffing or operational needs before they become emergencies
• Develop capable team members instead of trying to do everything yourself
• Bring positive energy, sound judgment, and consistent follow-through

Management experience in retail, beauty, wellness, fitness, hospitality, or another service-focused business is preferred. Beauty-industry or European Wax Center experience is helpful, but not required.

Schedule

This is a full-time, on-site leadership position. Availability must include a reasonable mix of opening, closing, weekend, and peak-business shifts.

Ready to Lead With Us?

Our European Wax Center locations are independently owned and operated equal opportunity employers. Employment decisions are made without unlawful discrimination based on any status protected by applicable law.

Reasonable accommodations are available for qualified applicants and employees with disabilities. Qualified applicants with criminal histories will be considered in accordance with the California Fair Chance Act and applicable local requirements.