Center Manager

MD Now Urgent Care; Port Saint Lucie (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) plan with match

Education assistance

Job summary

MD Now Urgent Care in Florida is seeking a Center Manager to lead clinic operations, supervise staff, and drive performance across daily activities. You will interview and train personnel, set attainable goals, and coordinate with leadership to ensure high-quality patient care and efficient service.

The role requires strong supervisory experience in a medical office, plus a relevant healthcare administration background; BLS and related certifications are required or will be completed shortly

Qualifications

• HS diploma or equivalent required; Bachelor's in Healthcare Administration or related field highly preferred.
• 3+ years of experience in a medical office setting is required.
• 1+ year of supervision experience is helpful; RN/LPN/MA/NCT/RT licenses beneficial.
• BLS Certification required within 30 days of start; federal breath alcohol and drug screening certifications within 3 months.

Responsibilities

• Interview, hire, train, and supervise clinic staff.
• Develop and lead execution of clinic goals aligned with overall performance.
• Manage team performance including handling patient/visitor issues and recognizing staff for strong performance.
• Monitor patient flow and reduce wait times using data and Web Check-in information.
• Ensure cash handling procedures are followed and compliance measures are met.
• Regularly communicate with primary accounts and maintain operational relationships.

Skills

Staff supervision

Hiring & training

Patient flow management

Cash handling

Compliance awareness

Interpersonal communication

Education

HS diploma or equivalent

BH Healthcare Administration preferred

Job description

This position is incentive eligible.

Do you have the career opportunities as a Center Manager you want with your current employer? We have an exciting opportunity for you to join MD Now which is part of the nations leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

As a Center Manager, you will:

• Interview, hire, train, and supervise clinic staff
• Develop and lead the execution of clinic goals and objectives in support of overall clinic performance and operations
• You will manage all team performance including patient and visitor issues, providing feedback to employees, recognize good performance, and identify potential candidates for promotional opportunities.
• Monitor patient flow including keeping patients informed, overseeing and seek in to reduce wait times acting on information provided by Web Check-in, and ensure efforts are coordinated to provide the highest quality care and services
• Ensure all cash management procedures are followed appropriately
• Regularly communicate with primary accounts
• Ensure all compliance measures are met

You Should Have:

• H.S. Diploma or equivalent requiredBachelor’s degree in Healthcare Administrationor related field is highly preferred
• 3+ years of experience in a medical office setting is required
• 1+ year of experience in the supervision of staff is helpful
• RN, LPN, MA, NCT, RT or other applicable clinical license beneficial
• BLS Certification is required within 30 days of start
• Within 3 months of employment or promotion, must obtain Federal Breath Alcohol Screening Certification and Federal Drug Screening Certification
• NEVADA ONLY: Office Laboratory Assistant license is required by the state
• Accountable for managing clinic operations 7 days a week. Flexibility to fill in open shifts and float to other work locations is required.

Benefits

MD Now offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

As the largest and fastest growing provider of urgent care in Florida, MD Now© urgent care is seeking bright, talented individuals who share in our commitment to making a positive difference for patients in our communities. MD Now urgent cares physician-led team of healthcare professionals provides high-quality healthcare through a comprehensive lineup of urgent care and occupational health services during convenient hours. MD Now is owned and operated by HCA Healthcare, one of the nations leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows. MD Now urgent care is proud to be affiliated with HCA Florida Healthcare, the states largest provider of healthcare services, which allows us to access expertise across many medical specialties beyond the patients urgent care visit, should they need it. If youre passionate about providing compassionate, high-quality care, growing your career within a company with a large support network and vast growth possibilities, and have an enthusiastic, collaborative spirit, wed love to meet you!

HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies© by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."
- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.