Center Manager

European Wax Center, Inc.; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) matching

Employee discount

Flexible spending account

Life insurance

Health savings account

Employee assistance program

Bonus pay

Job summary

European Wax Center in Dallas is seeking a motivated Center Manager to lead daily operations, drive guest satisfaction, and achieve sales goals in a modern, luxurious environment.

You will build and coach a guest service team, partner with the district manager to identify value adds, and ensure top performance through effective scheduling and payroll reporting.

This role offers a highly competitive salary with bonus potential up to $12,000 annually and comprehensive benefits.

Qualifications

• Must have 1 year of previous management experience preferably in a specialty store or multi‑service environment.
• Must be confident and positive with excellent communication skills.
• Must be analytical and detail‑oriented.
• Reliable means of transportation.

Responsibilities

• Exceed guest expectations on each visit.
• Interview, hire and develop an all-star team passionate about our brand and goals.
• Collaborate with the district manager to identify value adds for guests.
• Clearly communicate goals, contests and performance expectations.
• Lead by example in interactions with guests and team.
• Submit payroll and operating reports; follow up on store activities.
• Maintain brand visuals and cleanliness standards.
• Manage and adjust schedules to meet business goals.
• Minimize loss by following loss prevention practices.

Skills

Management experience

Communication skills

Analytical

Reliable transportation

Job description

Are you a motivated leader in the spa industry who is looking for an opportunity to take a step up in your career? Join our team as a European Wax Center Center Manager and work in a modern, luxurious environment focused on revealing beauty and building confidence! If you share our passion for beauty, consistently exceeding guest expectations, thrive in an environment that rewards great performance and want to assist in leading a top performing team in the European Wax Center family, then this is the place for you! As an Center Manager, you will be assisting in all aspects of daily operations with a focus on achieving sales goals and delivering exceptional customer service.

As an EWC Center Manager, you will have the opportunity to develop a team of guest service associates and Wax specialists and help them achieve their personal best. Additionally, your open and supportive management style will create a positive environment where you and your team will be excited to go to work each day! Your role will be to foster an atmosphere of confidence where every team member is able to chase their dreams!

In addition, you will have the opportunity to solve interesting challenges and bring new ideas to the table to continually offer guests a world‑class experience. Plus, you’ll enjoy a highly competitive salary with generous bonus potential (up to $12,000 a year)!

WHAT WE NEED:

• Ensure an experience that exceeds guest expectations each and every visit
• Interview, hire and develop an all-star team of professionals who are passionate about our brand and continually achieve service and sales goals
• Work side‑by‑side with the district manager to take smart risks and identify value adds for our guests
• Clearly communicate business goals, contests and performance expectations to all team members
• Lead and inspire by example in all interactions with guests and team members
• Submit payroll and other operating reports as well as follow‑up on store activities
• Maintain brand visual and cleanliness standards
• Manage and adjust schedules to meet business goals
• Minimize loss by following loss prevention best practices

REQUIRED SKILLS:

• Must have 1 year of previous management experience preferably in a specialty store or multi‑service environment
• Must be confident and positive with excellent communication skills
• Must be analytical and detail‑oriented
• Reliable means of transportation

SALARY/BENEFITS:

• Highly Competitive Salary with Bonus opportunities available
• Ongoing extensive European Wax Center operational training
• Paid time off
• Medical/Dental/Vision Insurance available
• Employment growth opportunities
• Discount on waxing/products

Previous EWC, Massage Envy, and/or Zenoti Software experience a plus

About European Wax Center:

The foundation of European Wax Center’s success is to get guests and keep them coming back. Everything we do and say revolves around this one, clear goal. From our unique set of product and service offerings, to the unforgettable experience each associate provides, to our dedication to proper skin care education, our priority is to help each guest feel gorgeous and confident by revealing their beautiful skin. How do we achieve this goal? It starts with articulating our goal and our vision for the future. It starts with everyone understanding our defined strategy and how they each fit into the bigger picture. It starts with us being consistent in everything we do. And, finally, it starts with every Franchisee, Center Manager, Assistant Manager and Associates playing their special role in our STRUT community. We want to be known as a brand people love working with, not only for the results, but because of how great it feels.

European Wax Centers is an Equal Opportunity Employer

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Work Location:

• Multiple locations /Work Remotely: No
• Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Supplemental Pay:

Bonus pay

Work Location:

Multiple locations

Work Remotely: No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Work Location: Multiple Locations

European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:

• Our proprietary Comfort Wax®
• Private waxing suites
• A crisp, clean environment
• And the most professionally trained estheticians in the industry

From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.