Center Leader: P&L, People & Performance

Paycom - ATS; Duluth (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Paycom in Duluth, GA is seeking a Center Manager to lead our service center operations, balancing hands-on management in the bay with strategic oversight of revenue, cost control, and team development.

You will drive a best-in-class customer experience, oversee scheduling, inventory, and safety, and build strong relationships with fleet accounts to fuel growth. This role requires a high school diploma and 3+ years of leadership experience in a fast-paced, customer-facing environment.

Qualifications

• 3+ years of people leadership experience in automotive or service retail.
• Strong understanding of P&L management, cost control and revenue growth.
• Experience in high-volume, customer-facing environments.
• Comfortable using POS systems and scheduling tools.
• Ability to lead a hands-on, results-driven team.
• Commitment to integrity, safety, and customer focus.

Responsibilities

• Deliver a best-in-class customer experience and drive sales targets.
• Own the center's P&L and manage revenue, labor, and expenses.
• Lead and coach service technicians and frontline leaders.
• Ensure safety compliance and maintain safety training.
• Oversee daily operations, scheduling, and bay workflow.
• Build relationships with local fleets and community partners.

Skills

People leadership

P&L management

Sales growth strategies

Customer experience

Operational excellence

Safety compliance

Team development

Communication

Education

High school diploma or equivalent

Job description

Paycom in Duluth, GA is seeking a Center Manager to lead our service center operations, balancing hands-on management in the bay with strategic oversight of revenue, cost control, and team development.

You will drive a best-in-class customer experience, oversee scheduling, inventory, and safety, and build strong relationships with fleet accounts to fuel growth. This role requires a high school diploma and 3+ years of leadership experience in a fast-paced, customer-facing environment.