Center Director: Operational Leader, Patient Experience

PACE Southeast Michigan; Sterling Heights (MI); On-site; USD 120,000 - 180,000; Full time

Job summary

PACE Southeast Michigan is seeking a Center Director to provide strategic leadership, drive operational excellence, and maintain high levels of participant satisfaction across the Center. You will align clinical and support operations with organizational goals while fostering a culture of collaboration and accountability.

Responsibilities include financial stewardship, team development, and cross-functional collaboration to optimize care delivery and center performance.

Qualifications

• Bachelor’s degree in healthcare administration or equivalent required.
• Master’s degree preferred for advanced leadership.

Responsibilities

• Oversee day-to-day operations of the Day Center to ensure quality and efficiency.
• Develop and execute strategic and operational plans aligned with goals.
• Monitor performance metrics across clinical, financial, and quality domains.

Skills

Leadership

Operations management

Budgeting

Team building

Regulatory compliance

Education

Bachelor's degree in healthcare administration

Master's degree preferred

Tools

EMR systems

Job description

PACE Southeast Michigan is seeking a Center Director to provide strategic leadership, drive operational excellence, and maintain high levels of participant satisfaction across the Center. You will align clinical and support operations with organizational goals while fostering a culture of collaboration and accountability.

Responsibilities include financial stewardship, team development, and cross-functional collaboration to optimize care delivery and center performance.