Center Director 1

Octapharma Plasma, Inc.; Pasadena (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Formal training

Medical, dental, and vision insurance

401k retirement plan

Paid time off

Tuition Reimbursement

Job summary

Octapharma Plasma, Inc. is seeking a Center Director Level 1 in Pasadena, Texas. In this role, you will lead our donation centers, ensuring compliance with regulations, driving operational excellence, and maintaining donor satisfaction. You'll oversee staff training and foster a positive work culture while cultivating strong donor relationships.

This position requires a Bachelor's degree and at least three years of operations management experience. Benefits include medical, dental, vision insurance, and a 401k retirement plan.

Qualifications

• Three years of operations and/or process management experience preferred.
• Three years of people management, including recruiting and training.
• Knowledge of financial management and budgeting preferred.

Responsibilities

• Ensure compliance with state and federal regulations.
• Conduct performance evaluations and development plans.
• Cultivate strong donor relationships to enhance retention.
• Lead employee training and onboarding processes.

Skills

Operations management

People management

Financial management

Regulatory compliance

Education

Bachelor's degree preferred

Job description

Want to expand your career development potential, your ability to help donors and patients, and your access to professional opportunities? Octapharma Plasma is growing fast and offers great learning and career development opportunities throughout our company, especially our donation centers.

Job Summary

We’re looking for a Center Director Level 1 to lead our donation centers, ensuring compliance with state and federal regulations, driving operational excellence, maintaining donor satisfaction, and fostering a culture of safety and continuous improvement.

Center Director 1

This Is What You’ll Do

• Maintain compliance with state and federal regulations (FDA approved SOPs, OSHA, CLIA, GMP), keep certifications/licenses current, and lead corrective and preventive actions (CAPA) to address issues.
• Host audits by regulatory agencies and customers, support quality improvement initiatives, and contribute to best practices.
• Promote and enforce Safety, Health, and Environmental policies; resolve safety concerns, ensure preventive maintenance of donor center equipment, and maintain a clean, safe facility.
• Maintain donor center functions and assets, inform leadership of irregularities, and mitigate/report unsafe conditions.
• Oversee product inventory and storage integrity, manage unsuitable product, and partner with corporate/vendors for efficient shipments and procurement.
• Achieve targeted production in quantity/quality while optimizing costs, inventory, and purchase order submissions in compliance with company practices.
• Conduct performance evaluations, development plans, corrective actions, and employment decisions (hiring, promotions, terminations) to align staff growth with organizational goals.
• Ensure adherence to HR policies and procedures, assist with investigations, and foster a positive culture through mentorship and role modeling of core values.
• Direct all employee training, onboarding, retraining, and leadership development, ensuring compliance with standards and timeliness.
• Track and audit training data and certifications, collaborate with Quality and Field teams to address deviations, audits, and corrective actions through targeted training interventions.
• Cultivate strong donor relationships to drive retention, referrals, and growth, while overseeing payroll, staff meetings, and operational KPIs for performance optimization.
• Lead center marketing and advertising initiatives in collaboration with corporate departments to strengthen outreach and enhance operations.
• Perform other duties as assigned.

This Is What It Takes

• Bachelor’s degree preferred
• Three (3) years of operations and/or process management/supervisory experience preferred.
• Three (3) years of people management, including recruiting and training (may be concurrent with operations/process management).
• Knowledge of financial management and/or budgeting preferred.

Physical Requirements

• Ability to sit or stand for extended periods.
• Ability to use a computer, video display terminal, and other office equipment for extended periods.
• Ability to tug, lift, and pull up to 35 pounds.
• Ability to bend, stoop, kneel, and reach as necessary.
• Ability to focus and concentrate on tasks for extended periods.
• Ability to navigate the office environment safely, including stairs and elevators (if applicable).
• Ability to travel up to 20% via airplane and vehicle (if applicable).
• Ability to use assistive devices if needed for mobility or communication.
• Occupational exposure to bloodborne pathogens.
• Ability to enter an environment with a temperature of -40°C for short periods of time.
• Ability to work daytime and evening hours, weekends, holidays, extended shifts, and periodically after hours.

Benefits

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• 401k retirement plan
• Paid time off
• Company paid holidays
• Personal time

Pay Transparency

Octapharma Plasma, Inc. collects plasma to create life‑saving medicines for patients worldwide. We are growing at an impressive pace and are committed to open communication about compensation and career growth within our donation centers.