Center Director

4Credit.Only; Brentwood (TN); On-site; USD 65,000 - 95,000; Full time

Job summary

FiftyForward Martin Center Director is the primary leader and presence in the Martin Center’s service area, building relationships and promoting a positive image of FiftyForward. The role directs operations, programs and staff, and collaborates with senior leadership to secure resources and strengthen community impact.

The Director works with the Advisory Board and partners to ensure alignment with mission, strategic priorities, quality standards, and regulatory requirements, while planning

Qualifications

• Bachelor's degree in social services or related field.
• Experience supervising staff and managing programs.
• Experience with nonprofit governance and community partnerships.
• Strong written and oral communication skills.

Responsibilities

• Provide leadership and manage center operations, programs, services, facilities, and admin functions.
• Develop, administer, and monitor the Center budget while achieving goals.
• Recruit, supervise, develop, and evaluate staff for accountability and excellence.
• Oversee membership services, program delivery, and participant engagement.
• Cultivate relationships with members, volunteers, partners, and leaders.
• Prepare and maintain reports and documentation for compliance and funding.
• Plan and execute at least one annual signature event.
• Perform other duties and special projects as assigned.

Skills

Leadership

Strategic planning

Budget management

Staff supervision

Community relations

Education

Bachelor's degree in social services or related field

Tools

Microsoft Word

Excel

Job description

The FiftyForward Martin Center Director is the primary leader and presence of FiftyForward in the service area by establishing developing and maintaining beneficial working relationships within the community and promoting a positive image of the Martin Center and FiftyForward. The Center Director provides leadership in all aspects of operations including planning, implementing, administering and evaluating programs and services of the center, as well as supervising center staff.

The Center Director will work with FiftyForward senior leadership, FiftyForward Martin Center Advisory Board, and community partners to secure and develop various resources to operate and strengthen FiftyForward Martin Center.

Core Responsibilities

• Provide overall leadership and management of Center operations, programs, services, facilities, and administrative functions, ensuring alignment with FiftyForward's mission, strategic priorities, quality standards, and regulatory requirements.
• Develop, administer, and monitor the Center budget while maintaining accountability for achieving financial, membership, programmatic, and development goals.
• Recruit, supervise, develop, and evaluate staff, fostering a culture of accountability, collaboration, professional growth, exceptional customer service, and operational excellence.
• Oversee membership services, program delivery, and participant engagement to ensure high-quality experiences that meet the evolving needs of older adults and the community.
• Cultivate and maintain strong relationships with members, volunteers, community partners, professional organizations, and business leaders to advance Center visibility, engagement, and community impact.
• Serve as the primary liaison for facility operations, including maintenance, capital improvements, security, rentals, vendor relationships, and coordination with Facilities staff and external service providers.
• Collaborate with Communications and organizational leadership to promote Center programs, services, and events while ensuring all communications and marketing materials align with FiftyForward branding and strategic objectives.
• Serve as an active member of the FiftyForward leadership team, contributing to organizational planning, cross-functional initiatives, and collaborative efforts that advance agency-wide goals and strengthen connections across programs and departments.
• Partner with the Advisory Council to support community engagement, encourage collaboration, and maintain effective communication regarding Center priorities, initiatives, and outcomes.
• Prepare and maintain all required reports, records, and documentation to ensure compliance, demonstrate program outcomes, support funding requirements, and facilitate effective organizational decision-making.
• Plan and execute at least one annual center signature event to generate financial support and increase awareness of Fiftyforward's mission and services.
• Perform other duties and special projects as assigned.

Core Work Requirements

Education

Bachelor's degree required; degree in social services or related field preferred.

Experience

Two - four years’ experience in a social services agency; Two - four years of supervisory experience and one - three years’ experience working with senior adults. Preferred Experience: working in a non-profit social services agency.

Special Skills

Demonstrated skills in organizational management and leadership; Demonstrated ability to successfully develop and maintain resources; Knowledge of and ability to work effectively with senior adults; Excellent oral and written communication skills including competency in using computer programs i.e. Microsoft Word and Excel; Ability to establish and maintain positive working relationships with staff, volunteers, and the public. Must be willing to drive passenger group travel van and maintain a safe driving record and automobile liability insurance.

Certifications and licenses

Driver's License; CPR/First Aid Certification or obtained within 30 days of hire maintains knowledge of AED (defibrillator)

Physical Requirements

• Ability to sit or stand for extended periods.
• Ability to lift up to 25 pounds occasionally.
• Ability to operate standard office equipment.

Work Environment

This position operates within a community-based center serving adults age 50+. The role requires consistent interaction with members, volunteers, and staff.

Working Hours

Full time; 40 hours per week with the availability to work flexible hours when needed (some mornings, evenings and possible weekends).

EEO Statement/Diversity Statement

FiftyForward is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, genetic information or any other status protected by applicable federal, state, or local law.

At FiftyForward we see and celebrate the differences in every person. Together, we are creating a responsive community that is open, engaged, and accepting of all.

Agency Competencies

Employees should be committed to:

• Serving older adults with tenderness and understanding while elevating and responding to their needs, as we believe service to others is life's highest calling.
• Ensuring every interaction, regardless of complexity or difficulty, is met with kindness and empathy, giving hope to those who think they are alone in this world.
• Nurturing and promoting a compassionate team and community that supports, honors, and values all older adults without judgement.
• Working with integrity, holding ourselves accountable as we do the rewarding work of service to honor andbenefitolder adults.
• Connecting older adults to one another, resources and to the greater community, helping to overcome isolation and leading to longer, healthier lives.
• Building an inclusive community through providing safe spaces for every older adult to gather and feel a genuine sense of closeness in all centers and programs.