Center Associate

Hireology; Newport Beach (CA); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Hireology in Newport Beach, CA seeks a Center Associate to deliver world-class customer service by handling packages, operating copiers and POS devices, and advising customers on products and services. The role emphasizes fast learning, reliability, and a professional appearance.

The ideal candidate has retail experience, strong computer skills, and the ability to lift 40+ pounds. This part-time position offers 10–30 hours per week with a friendly, customer-focused environment.

Qualifications

• Strong computer skills including Microsoft Office and Adobe Suites.
• Outstanding phone skills and clear communication.
• Verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds and handle physical tasks.
• Willing and able to work 10 to 30 hours per week.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers and team members.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Learns all product and service offerings and industry trends.
• Operates all equipment and devices in an expert fashion and may train others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Strong computer skills

Outstanding phone skills

Verbal and written communication

Reliable and responsible

Able to lift 40+ pounds

Part-time availability 10-30 hrs/wk

Tools

Microsoft Office

Adobe Creative Suite

Job description

We are at the forefront of premier customer services when it comes to Shipping, Document Print Solutions, and Mailbox Services. We are located in Lido Marina Village and Bayside Dr. Newport Beach, California, both a block from the water. We take great pride in providing our specialized services to local businesses, residents, and home-based business people in our premier & unique oceanfront community. The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 10 to 30 hours per week