Center Assistant

Stars Behavioral Health Group; Lancaster (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Generous time off

Employer-paid medical, dental, vision

Paid CEU opportunities

Job summary

Stars Behavioral Health Group is hiring a Center Assistant in Lancaster, CA. The role supports front-office operations, coordinates with psychiatrists, and handles intake and client data entry in a busy behavioral health setting.

Working Mon-Fri, 8 AM–5 PM, with competitive compensation and comprehensive benefits. Ideal candidates hold an Associate’s degree or related certificate and have 1+ year of office management experience, plus being bilingual in Spanish is preferred.

Qualifications

• Associate’s degree or certificate in office functions.
• 5+ years of applicable work experience in an office environment.
• Valid California Driver’s License.

Responsibilities

• Data entry of client information with attention to accuracy.
• Answer high-volume phones and greet visitors professionally.
• Assist physicians with clients and with intake processes.
• Coordinate psychiatry paperwork for EMR/DMH purposes.
• Maintain office supplies, mail, and meeting room scheduling.
• Provide backup support to Receptionist and Medical Records staff.

Skills

Office management

Bilingual – Spanish

Education

Associate’s degree or business school certificate

5+ years of applicable experience

Job description

Partner with us in making a positive change!

Join a team where your work truly matters. We’re proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.

Job Title:

Center Assistant

Division/Program:

Star View Teammates - High Fidelity Wraparound

Starting Compensation:

21.00 - 23.00 USD Per Hour

Working Location:

Lancaster, CA

Working Hours/Shift:

Mon - Fri: 8 AM - 5 PM

Why Join Our Team?

• Competitive Compensation : Offering a salary that matches your skills and experience.
• Generous Time Off : Enjoy ample vacation and holiday pay.

Comprehensive Benefits Package :

• Employer-paid medical, dental, and vision coverage.
• Additional voluntary benefits to support your lifestyle.

Professional Growth Opportunities :

• On-the-job training with access to paid CEU opportunities.
• Career development programs designed to help you grow.
• Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).

Employee Recognition & Rewards : A culture that celebrates and rewards your hard work and dedication

What you bring to SBHG :

Education:

• Associate’s degree or business school certificate in office functions or 5 or more years of applicable experience required.

Experience:

• One year of office management or equivalent required.

Licensure & Certification:

• Valid California Driver’s License (Required)

Language Skills

• Bilingual – Spanish preferred

How you will make a difference :

This position performs a wide variety of administrative and clerical tasks including data entry of client information, handling busy phones, greeting & assisting guests, assisting the physician with clients, and assisting with intake functions. Handling extensive personal and confidential client information is an essential job function of this position. Major duties include those related to the tracking and coordination with psychiatrists to ensure accuracy of psychiatry paperwork for EMR and DMH purposes. Collaboration with the Psychiatry Services Coordinator is essential. Duties also include general office functions such as mail, posting information, arranging food for in-services or meetings, managing meeting rooms, keeping the lobby presentable to the public, maintaining correct phone extension lists, managing visiting workmen, keeping fax machines and copy machines in good repair, and forwarding important information via intercompany mail. Assisting as back-up to Receptionist, Medical Records staff, and Center Coordinators as needed, including researching data errors and MediCal eligibility determination. Coordinates with the I.T. department in the management of fax and copy machines.

Division/Program Overview:

• Programs: High Fidelity Wraparound services: Comprehensive Behavioral & Social Support Services , Crisis response, team-based approach
• Population Served: Children, Youth, and Families battling trauma, mental illness, neglect, or substance abuse |
• Facility & Setting: Multidisciplinary program sites serving SPA 1,2,3,4,6,7,8
• Clinical Services: Trauma-informed care, mental health treatment, behavioral interventions , and parental skill enhancement
• Length of Stay: Based on need, average stay is 18 months
• Skills & Transition: Strengths-based empowerment, resilience building, and long-term recovery/re-integration supportFamily support, skill development, advocacy, and comprehensive community resources

Learn more about SBHG at : https://www.starsinc.com/stars-inc/

For Additional Information:

[e-mail]