Cent Scheduler Precert Special (4449) RADIOLOGY CORPORATE OFFICE

Lexington Clinic; Lexington (KY); On-site; USD 22,000 - 30,000; Full time

Job summary

Lexington Clinic in Lexington, KY is seeking a centralized scheduler for radiology procedures. The role handles incoming calls, ensures proper prep instructions, avoids scheduling conflicts, and maintains complete and accurate radiology scheduling across modalities.

The Pre-certification Specialist collects accurate information, secures orders, supports resolving issues, and relays patient authorization data to staff and physicians.

Qualifications

• Formal training indicated by a high school diploma or equivalent.
• Moderate computer skills and good follow-up.
• Knowledge of medical terminology.
• Type 45 wpm with at least 6 months clerical medical office experience.
• Excellent communication and professional interaction with patients, physicians and staff.

Responsibilities

• Schedule radiology procedures via incoming calls.
• Instruct patients on prep and avoid scheduling conflicts.
• Maintain accurate scheduling across radiology modalities.
• Process referrals and pre-certifications; maintain follow-up tickler system.
• Provide back-up telephone coverage for Scheduling.

Skills

Communication skills

Phone skills

Documentation

Medical terminology

Organizational skills

Stress management

Education

High school diploma or equivalent

Tools

ICD-9 codes

CPT codes

Job description

FT Hourly 30 to 40 hrs LC Corporate Office, Lexington, KY, US

SUMMARY

The centralized scheduler will receive incoming calls for scheduling radiology procedures; insure proper instruction of preps with lack of scheduling conflicts; maintain scheduling to ensure completeness and accuracy of all radiology modalities; exhibit excellent customer relations to patients, physicians, and co-workers. The Pre-certification Specialist is responsible for collecting complete, accurate information, securing appropriate physician orders, assisting in resolution or problems associated with departmental activities, effective communication and customer relation skills, ability to be self directed. Serves as a liaison for relaying patient authorization information to staff and physicians. Maintains records on all referrals/pre-certifications. Maintains patient follow-up tickler system. Provides back up telephone coverage for the Scheduling department as needed.

PREFERRED QUALIFICATIONS

Formal training which will probably be indicated by a high school diploma or equivalent; possess moderate computer skills; high
level organizational skills which must include good follow-up; be self-motivated; knowledge of medical terminology; demonstrated ability to
communicate effectively and to work compatibly with patients, physicians and other staff members; ability to type
45wpm with a minimum 6 months clerical experience in a medical office setting is preferred.

Ideal candidate will possess:

• (1) excellent communication skills
• (2) excellent phone skills
• (3) ability to work in close situations with co-workers
• (4) ability to follow through on matters started by a co-worker (for example, handle return phone calls made by a co-worker when he/she cannot accept a call); this qualification is critical, the employee must be willing to pick up on any matter that has been started by a co-worker (flexibility)
• (5) ability to document information well
• (6) ability to remain professional when presented with difficulty/stress
• (7) knowledge of medical terminology
• (8) familiarity with ICD-9 and CPT codes
• (9) good organizational skills

PHYSICAL GUIDELINES

Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day. Manipulate computer requiring motor coordination and manual dexterity. Must understand verbal communication and be able to
communicate over the telephone. Reading ability is necessary to understand medical records and physician orders. Visual acuity required for fine print.

NOTE

This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job.

Lexington Clinic is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability or protected veteran status.