Cemetery Program Support Specialist

National Cemetery Administration

Bourne (MA)

On-site

USD 60,000 - 70,000

Full time

1 hour ago

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Job summary

The National Cemetery Administration seeks a Program Support Assistant at the Massachusetts National Cemetery to provide clerical support, assist with budget tasks, and serve as a point of contact for families and visitors during committal services or burials.

Responsibilities include handling documents, reports, and data, coordinating meetings, directing services, and maintaining records. Knowledge of KIOSK/BOSS systems and strong typing skills are essential.

Qualifications

Must be able to type at least 40 words per minute.
Experience interacting with customers and staff and preparing reports and presentations.
Ability to maintain filing and reference systems and generate various reports from databases.

Responsibilities

Provide specialized and general clerical support for the Massachusetts National Cemetery office.
Assist in budget preparation and management; serve as purchase card holder and time keeper.
Explain gravesite and marker information to bereaved family members and visitors; locate gravesites using KIOSK or BOSS.
Direct traffic at the cemetery, accompany families to committal shelters and gravesites, and assist with funeral processions when needed.
Perform general office tasks such as copying, filing, and preparing documents and correspondence.