Cemetery Operations & Family Services Manager

Inframark; Opelika (AL); On-site; USD 40,000 - 56,000; Full time

Job summary

Inframark in Opelika, AL is seeking a Cemetery Administrator to oversee cemetery operations, coordinate burial services, and support grieving families with compassion and professionalism.

You will manage records, schedules, and client communications, liaise with funeral homes and monument providers, ensure regulatory compliance, and uphold a respectful community space. This role blends office duties with outdoor responsibilities and requires strong organizational and interpersonal skills.

Qualifications

• High school diploma or GED required.
• Coursework in Business Management or Public Administration preferred.
• 3+ years in a client-facing administrative role.
• Valid state driver's license with clean driving record.
• Excellent customer service, interpersonal, and problem-solving skills.
• Proficiency with standard office software.

Responsibilities

• Oversee cemetery operations and burial services.
• Serve as primary contact for families, funeral homes, and partners.
• Maintain records, schedules, and personnel documentation.
• Coordinate plot sales and service options.
• Ensure compliance with regulations and safety requirements.

Skills

Customer service

Interpersonal communication

Organizational skills

Multitasking

Compassionate approach

Education

High school diploma or GED

Business Management / Public Administration coursework (preferred)

Tools

Office software

Computer proficiency

Job description

Inframark in Opelika, AL is seeking a Cemetery Administrator to oversee cemetery operations, coordinate burial services, and support grieving families with compassion and professionalism.

You will manage records, schedules, and client communications, liaise with funeral homes and monument providers, ensure regulatory compliance, and uphold a respectful community space. This role blends office duties with outdoor responsibilities and requires strong organizational and interpersonal skills.