Cemetery Administrator

Inframark LLC; Opelika (AL); On-site; USD 40,000 - 52,000; Full time

Job summary

Inframark is seeking a Cemetery Administrator to oversee cemetery operations, coordinate burial services, support grieving families, and ensure exceptional service to the community.

You will manage daily operations, customer relationships, and regulatory compliance while working in a role that blends office administration with outdoor cemetery duties.

Qualifications

• Customer service and interpersonal communication skills are required.
• Ability to work compassionately with grieving families.
• Strong organizational, administrative, and problem-solving abilities.
• Proficiency with computers and standard office software.
• Ability to manage multiple priorities in a dynamic environment.

Responsibilities

• Serve as primary point of contact for families, funeral homes, and partners.
• Oversee cemetery operations and burial services.
• Meet with customers to discuss plot purchases and service options.
• Coordinate services and assist with locating gravesites.
• Ensure proper placement of headstones, memorials, and decorations.
• Maintain records, schedules, and personnel documentation.
• Support payroll-related functions and budget oversight.
• Ensure compliance with regulations, safety requirements, and company policies.

Skills

Customer service

Interpersonal communication

Organizational skills

Problem solving

Computer proficiency

Multi-tasking

Education

High school diploma or GED

Business Management / Public Administration coursework (preferred)

Job description

Cemetery Administrator

Help Families Honor Loved Ones with Compassion, Professionalism, and Care

Are you a compassionate professional who thrives on helping people during life's most important moments? We are seeking a Cemetery Administrator to oversee cemetery operations, coordinate burial services, support grieving families, and ensure exceptional service to the community. This is a meaningful opportunity to make a lasting impact while managing daily operations, customer relationships, and regulatory compliance.

What You’ll Do

As the Cemetery Administrator, you'll serve as the primary point of contact for families, funeral homes, monument companies, and community partners while overseeing cemetery operations and burial services.

Key Responsibilities

• Guide families through funeral and burial arrangements with empathy, professionalism, and care.
• Coordinate and oversee burial services, ensuring all details are handled accurately and respectfully.
• Meet with customers to discuss cemetery plot purchases and burial service options.
• Conduct cemetery tours and assist families in selecting burial spaces.
• Collaborate with funeral homes, vault companies, monument providers, engravers, and other service partners.
• Arrange and schedule funeral services and assist with locating gravesites.
• Ensure proper placement of headstones, markers, memorials, and decorations.
• Maintain records, schedules, reports, work orders, and personnel documentation.
• Process administrative paperwork and support payroll-related functions.
• Manage inventory and purchase operating supplies and materials.
• Assist with budget oversight and approve expenditures within established guidelines.
• Ensure compliance with all applicable regulations, policies, and safety requirements.
• Foster positive relationships with customers, community members, and business partners.
• Support workplace safety initiatives and maintain a safe working environment.

Required Qualifications

• High school diploma or GED required.
• Additional education, vocational training, or coursework in Business Management, Public Administration, or a related field preferred.
• 3 plus years' experience in a client facing administrative role
• Valid state driver's license with an acceptable driving record.
• Strong customer service and interpersonal communication skills.
• Ability to work professionally and compassionately with grieving families.
• Excellent organizational, administrative, and problem-solving abilities.
• Proficiency with computers and standard office software.
• Ability to manage multiple priorities in a dynamic environment.

Preferred Skills

• Experience with budgeting, purchasing, and inventory management.
• Knowledge of office practices and administrative procedures.
• Experience coordinating services, events, or customer-facing operations.
• Strong leadership and decision-making skills.
• Ability to work independently while maintaining exceptional attention to detail.

Work Environment

This position combines office administration with outdoor field responsibilities. Work may be performed in a variety of weather and environmental conditions, including:

• Heat, cold, humidity, rain, dust, and pollen
• Loud noise and vibration
• Traffic and moving equipment
• Exposure to outdoor operational environments

Employees are expected to follow all established safety procedures and requirements.

Physical Requirements

• Ability to sit, stand, walk, bend, stoop, and crouch throughout the workday.
• Occasionally lift and carry up to 20 pounds.
• Ability to work non-standard hours, weekends, and overtime as needed.
• Normal vision, hearing, depth perception, and mobility required to perform duties safely and effectively.

To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable.

Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Learn more about us at Operations and Maintenance - Inframark