Cement Transport Dispatcher | Logistics & Customer Support

Cemex US; Gilbert (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Cemex US in Gilbert, AZ seeks a Dispatcher to coordinate delivery activities for Cemex customers. You will liaise with Sales, Customers and Terminal management to ensure timely, accurate product delivery.

Responsibilities include resolving customer concerns quickly, maintaining safety culture, and monitoring DOT driver hours and maintenance schedules to ensure compliance. This role requires 2–5 years of customer service experience and bilingual English/Spanish is a plus.

Qualifications

• 2–5 years of customer service experience.
• Bilingual English and Spanish preferred.
• Knowledge of cement and building materials helpful.
• Proficient in Windows Office.
• Ability to work in a fast-paced office.

Responsibilities

• Liaison between Sales, Customers and Terminal management.
• Resolve customer concerns in a timely manner.
• Promote a safe work environment and teamwork.
• Learn and manage DOT driver hours and daily logs as appropriate.
• Monitor equipment maintenance schedules for DOT compliance.
• Collaborate with Terminal management to improve output.

Skills

Bilingual English/Spanish

Windows Office

Customer Service

Trucking software

Education

High School diploma or GED

Bachelor’s degree preferred

Tools

Trucking software

Job description

Cemex US in Gilbert, AZ seeks a Dispatcher to coordinate delivery activities for Cemex customers. You will liaise with Sales, Customers and Terminal management to ensure timely, accurate product delivery.

Responsibilities include resolving customer concerns quickly, maintaining safety culture, and monitoring DOT driver hours and maintenance schedules to ensure compliance. This role requires 2–5 years of customer service experience and bilingual English/Spanish is a plus.