Logistics Dispatcher: Schedule Deliveries & Drive Satisfaction

CEMEX, Inc.; Scottsdale (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

We are seeking a responsible Dispatcher at Cemex US to coordinate delivery of Cemex products, ensuring timely service to customers from our Scottsdale location. You will schedule deliveries, assign drivers, and work with customer service to optimize routes while maintaining quality and accurate documentation.

The role requires a high school diploma and preferably 1 year of dispatching experience; OSHA knowledge and strong decision-making are important.

Qualifications

• Educational and Licensing Requirements: High School Diploma.
• Experience: Preferably 1 year of dispatching experience.
• Skills: Proficiency in OSHA standards and regulations. Ability to remain calm and efficient under pressure. Attention to detail and strong decision-making skills.

Responsibilities

• Delivery Scheduling: Coordinate with production and yard personnel to schedule deliveries, factoring in truck capacity, delivery distances, and unloading times.
• Customer Service Collaboration: Work closely with customer service representatives to optimize delivery schedules.
• Driver Assignment: Assign drivers for concrete product deliveries and generate sales reports.
• Quality Assurance: Ensure high levels of customer satisfaction and promptly address any service quality issues.
• Internal Relationship Building: Cultivate internal relationships to understand and fulfill customer needs.
• Load Tracking: Record mix components for each load and maintain driver communication to streamline deliveries.
• Process Improvement: Recommend procedural enhancements to improve customer service.
• Documentation Management: Generate and manage invoices, delivery tickets, and shipping documents.

Skills

OSHA standards

Calm under pressure

Attention to detail

Decision making

Education

High School Diploma

Job description

We are seeking a responsible Dispatcher at Cemex US to coordinate delivery of Cemex products, ensuring timely service to customers from our Scottsdale location. You will schedule deliveries, assign drivers, and work with customer service to optimize routes while maintaining quality and accurate documentation.

The role requires a high school diploma and preferably 1 year of dispatching experience; OSHA knowledge and strong decision-making are important.