Cell Site Network Engineer: Troubleshoot & Optimize

Verizon Communications; Augusta (ME); On-site; USD 82,000 - 134,000; Full time

Benefits offered by this job

Health and wellness benefits

Matched 401(k) savings plan

Paid holidays

Personal days

Parental leave

Adoption assistance

Tuition assistance

Job summary

Verizon Communications seeks a Cell Site Technician to support an industry-leading network through optimization, troubleshooting, and maintenance. You will help identify gaps in coverage, implement improvements, and manage incident response in a 24x7 operations environment.

On-site roles require flexibility for rotating shifts and travel within assigned territories. The position emphasizes solving problems quickly by following established processes and collaborating with internal and external

Qualifications

• Associate’s degree or two or more years of work experience.
• Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work rotating shifts including weekends and holidays.
• Valid driver’s license and willing to operate a company vehicle throughout the territories assigned.

Responsibilities

• Perform optimization, troubleshooting, and maintenance of network systems and applications to identify overall system availability and performance.
• Evaluate network coverage to find gaps, make recommendations to improve coverage, and implement those recommendations.
• Perform triage, fault isolation, and remediation of network events.
• Generate, drive, and update problem-tracking tickets via multiple systems and continuously improve business practices.
• Escalate issues to the appropriate internal/external engineer teams for resolution.

Skills

Network troubleshooting

Fault isolation

Troubleshooting

Problem tracking

Shift work

Education

Associate’s degree or two+ years of work experience

Job description

Verizon Communications seeks a Cell Site Technician to support an industry-leading network through optimization, troubleshooting, and maintenance. You will help identify gaps in coverage, implement improvements, and manage incident response in a 24x7 operations environment.

On-site roles require flexibility for rotating shifts and travel within assigned territories. The position emphasizes solving problems quickly by following established processes and collaborating with internal and external