CEC Technician - Aledo

Empower Rental Group; Aledo (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Weekly Pay

Boot Reimbursement Program

401(k) with Company match

Medical Insurance

Vision insurance

Dental Insurance

Health Savings Account (HSA)

Employer-paid life insurance

Employee Assistance Program (EAP)

Paid Parental leave

Job summary

Empower Rental Group is seeking a CEC Technician – Sales-Focused, responsible for advanced diagnostics and repairs on heavy equipment while promoting maintenance and repair services. This role requires strong technical skills and excellent customer relations to ensure satisfaction.

The ideal candidate has 5+ years of mechanical experience, is customer-focused, and possesses the ability to recommend appropriate service solutions effectively. Join Empower Rental Group for a challenging and rewarding career!

Qualifications

• 5+ years of mechanical experience.
• Extensive diagnostics and repair of heavy equipment.
• Valid driver's license; CDL is a plus.

Responsibilities

• Diagnose complex issues with heavy equipment.
• Communicate with customers regarding repair needs.
• Promote maintenance packages and services.

Skills

Mechanical experience

Customer communication

Sales-oriented mindset

Hydraulic systems understanding

Electronics systems knowledge

Education

High school diploma or equivalent

Associate’s or technical degree

Tools

RentalMan

Smart Equip

MS Office Excel

Job description

Company Benefits

• Weekly Pay
• Boot Reimbursement Program
• 401(k) with Company match
• Medical Insurance
• Vision insurance
• Dental Insurance
• Health Savings Account (HSA)
• Employer-paid life insurance with a buy-up option
• Employee Assistance Program (EAP)
• Employer-paid STD
• Life, Accident, and LTD Disability benefit options
• Paid Parental leave
• Paid time off and Holiday Pay
• Referral program
• Retirement plan
• Employee Sharing Program

Summary

The CEC Technician – Sales-Focused plays a critical dual role by performing advanced diagnostics and repairs on heavy equipment while actively promoting and selling maintenance and repair services. This position combines technical expertise with strong interpersonal skills to ensure both operational efficiency and customer satisfaction. Ideal candidates will be mechanically skilled, self-motivated, and comfortable engaging with customers to recommend appropriate service solutions.

Responsibilities

• Diagnostics and Repair:
  • Diagnose complex issues with heavy equipment powertrain, hydraulic, and electrical systems using computer analyzers and traditional troubleshooting methods.
  • Complete complex repairs to construction, aerial, and earthmoving machinery.
  • Conduct detailed inspections to ensure equipment compliance and functionality.
• Sales and Customer Communication:
  • Serve as a technical resource for customers.
  • Communicate with customers regarding diagnostics, repair needs, and recommended service plans.
  • Promote maintenance packages, repair services, and parts.
  • Upsell and schedule follow‑up services.
• Operational Support:
  • Write and manage purchase orders for repair parts and materials.
  • Ensure all service records and contract documentation are properly closed out and catalogued.
  • Maintain a safe work environment:
    • Perform job functions safely at all times.
    • Participate in all safety meetings.
    • Communicate all concerns or violations to the appropriate manager(s) immediately.
    • Use appropriate Personal Protective Equipment and wear proper shoes, glasses, gloves, ear protection, etc.
    • Wear proper attire, avoiding loose‑fitting clothes, unsafe jewelry, etc.
    • Dispose of waste properly.
    • Abide by all local, state, and federal laws; read, understand, and follow the policies outlined in the Company Safety Manual and Company Handbook.
• Continuous Improvement: Assist in driving a continuous improvement strategy within the business to result in ongoing incremental gains in quality and efficiency.
• Perform other related duties as assigned.

Qualifications

• Basic understanding of industry‑central software(s) (RentalMan, Smart Equip, MS Office Excel).
• Strong understanding of hydraulic, powertrain, and electrical systems.
• Ability to work independently and maintain high‑quality service standards.
• Excellent communication skills with a customer‑focused, sales‑oriented mindset.
• Valid driver’s license required; CDL is a plus.

Education and Experience

• 5+ years of mechanical experience.
• Extensive experience in diagnostics and repair of heavy equipment.
• High school diploma or equivalent; Associate’s or technical degree preferred.

Physical Requirements

• Ability to lift and move heavy components and tools up to 50 lbs.
• Ability to work outdoors and in various field environments.
• Manual dexterity and physical stamina to work with mechanical tools and parts for extended periods.
• Ability to operate service trucks and diagnostic equipment safely.

Licenses and Certification Requirements

• Valid Driver’s License with a clean driving record and the ability to drive Company vehicles per insurance requirements may be required on a case‑by‑case basis.

Equal Opportunity Employer

Empower Rental Group is an Equal Opportunity Employer.