Master Shop Technician CCE

Gregory Poole; Hope Mills (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Gregory Poole Equipment Company in Hope Mills, NC is seeking an experienced technician to troubleshoot, repair, and rebuild Caterpillar construction equipment at an expert level. You will use manuals, parts diagrams, and diagnostic tools to service engines, hydraulics, powertrains, and electrical systems.

The role requires a high school diploma or GED and at least eight years of Cat equipment experience. You must be capable of lifting heavy parts, working with lifts and cranes, and documenting

Qualifications

• High school diploma or GED required.
• Eight years of Cat equipment experience.
• Ability to read manuals and perform diagnostics.
• Ability to lift heavy parts and work with power tools.
• Must be able to document repairs and enter data into records.

Responsibilities

• Troubleshoot, remove, install, replace, rebuild, repair and test parts/equipment on construction equipment.
• Use manuals and diagrams to perform independent repairs.
• Operate lifts, hoists, and cranes to move parts and equipment.
• Inspect and perform preventative maintenance on engines, hydraulics, powertrains, and electrical components.
• Document repairs and enter data into customer work orders or record systems.

Skills

Troubleshooting

Repair

Electrical systems

Hydraulic systems

Test equipment

Education

High school diploma or GED

Eight years Cat equipment experience

Tools

Repair manuals

Diagnostics tools

Job description

Posted Tuesday, July 28, 2026 at 4:00 AM | Expires Thursday, October 29, 2026 at 3:59 AM

PRIMARY FUNCTION:

The primary function of this position is to troubleshoot, remove, install, replace, re-build, repair, & test parts/equipment on construction equipment at an expert level.

ESSENTIAL DUTIES:

• Check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties.
• Uses manuals, repair manuals, parts manuals, parts diagrams to perform independent troubleshooting and repair of construction equipment.
• Uses lift trucks, overhead cranes, & other aides to lift or move parts into position to be repaired.
• Uses hand & power tools to remove, install, replace, re-build, repair, & test parts/equipment on construction equipment.
• Be proficient at using resources and computers to reference parts, get information about parts & enter data into record systems.
• Uses tools to disassemble/re assemble parts or equipment; cleans parts with rags, cleaners, power washer; uses test equipment to make diagnostic checks; and controls powered equipment or tools to make repairs.
• Climbs up onto, under, & into vehicles to gain access to all parts of vehicle.
• Uses overhead hoists, lift devices, forklifts & other aides to move items off vehicle (tracks, idler wheels, blades, etc.) & then to move parts to locations for disassembly, repair, then back to the vehicle for reassembly.
• Proficient at performing inspections, do preventative maintenance, repair engine, power train, hydraulic and electrical components at an advance level on numerous model lines.
• Lift/carry and position ram used to remove idlers, unbolt idlers, remove them with
• Uses power washers & spray paint equipment to clean & paint vehicle.
• Uses instruments and computers to reprogram equipment controllers.

MINIMUM REQUIREMENTS:

Education:

Must have a high school education or GED.

Work Experience:

Eight years of Cat equipment experience. Fully understands all equipment systems (i.e. engines, hydraulics, electrical, sub-electrical, transmissions, etc.) for almost all equipment model lines.

Physical:

Must be able to daily and repeatedly stoop, kneel, bend and climb beside, onto and underneath various equipment to perform diagnosis and repairs; Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports. Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 112 pounds, as well as use mechanical hoist for heavier parts.

Other:

Must be able to effectively write repair activities on customer work orders; Must have cognitive reasoning and problem-solving skills to apply knowledge, written information and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems. Should have exposure to P.C. base equipment and parts information; Can work independently with minimal supervision. Ability to effectively communicate with others; provides training of other technicians, assigns work assignments, and promotes good customer service and resolves their problems.

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.

Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.