Customer Engineering Maintenance & Service Technician

Air Products; Illinois; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Affordable medical, dental, and vision insurance

401(k) plan with company match

Paid vacation, holidays, and sick time

Life Insurance (AD&D)

Job summary

A leading industrial gas supplier is seeking a Maintenance & Service Technician based in the Chicago, IL area. The role involves installing, repairing, and maintaining cryogenic and gas supply systems. Candidates must have a strong commitment to safety, a high school diploma, and proficiency with various technical tools. Responsibilities include servicing gas systems at customer sites across a 250-mile radius and being available for after-hours calls. Benefits include medical insurance and a 401(k) plan with company match.

Qualifications

• Strong commitment to safety over production and efficiency.
• Valid driver’s license with a clean motor vehicle record.
• Technical degree preferred but not required.

Responsibilities

• Service Air Products cryogenic and generated gas systems at customer sites.
• Supervise contractors and participate in after-hours call-outs.
• Maintain 24/7 availability and utilize company-provided equipment.

Skills

Proficiency with drills/impact drivers

Strong troubleshooting abilities

Comfortable working on de-energized circuits

Effective communication skills

Understanding of piping systems

Education

High school diploma or equivalent

Tools

Electrical multi meters

Brazing torches

General hand tools

Job description

We are seeking a Maintenance & Service Technician to join our team, reporting directly to the Area Maintenance Manager. The ideal candidate resides in the Chicago, IL area. This is a residence‑based role involving daily travel to customer sites within approximately a 250‑mile radius. You will install, repair, and maintain cryogenic liquid, industrial gas, and process gas supply systems—including pumping, high‑pressure compression, and gas generation equipment. Training is provided for skill development in cryogenics and industrial gases.

Benefits

• Affordable medical, dental, and vision insurance available day one of employment
• 401(k) plan with immediate vesting of company match and core contributions
• Paid vacation, holidays, and sick time
• Paid parental leave
• Adoption assistance
• Flexible Spending Accounts (medical, dependent daycare)
• Health Savings Account
• Life Insurance (AD&D), Supplemental AD&D
• Employee Assistance Program (EAP)

Key Responsibilities

• Service Air Products cryogenic, high‑pressure, and generated gas systems, along with associated equipment, at customer sites throughout the assigned region.
• Occasionally supervise contractors and crane operations.
• Participate in after‑hours and weekend call‑outs as needed; maintain 24/7 availability.
• Utilize company‑provided laptop, truck, gas card, uniforms, and tools.
• Travel includes some overnight stays—more frequent during the first six months for training purposes.
• Overnight stays may also be required to support customers outside of your normal territory when needed to support the business.

Physical Requirements

• Ability to perform tasks such as driving, climbing, lifting, carrying, pushing, tightening, loosening, drilling, sawing, crawling, bending, shoveling, and wrenching. Work is performed outdoors year‑round in all weather conditions.

Minimum Qualifications

• Strong commitment to safety—priority over production, efficiency, schedule, or external pressures.
• High school diploma or equivalent; technical degree preferred but not required.
• Valid driver’s license with a clean motor vehicle record.

Technical Skills & Competencies

• Proficiency with tools such as drills/impact drivers, portable grinders, bandsaws, general hand tools, brazing torches, electrical multi meters (including input simulators), and ladders.
• Welding or brazing experience is a plus.
• Safety: Ability to learn, understand, and comply with company safety procedures.
• Safety Work Permits: Experience working as both issuer and receiver.
• Lock Out / Tag Out (LOTO): Knowledge of and compliance with LOTO procedures to ensure safe maintenance conditions.
• Strong troubleshooting abilities with a big‑picture, diagnostic mindset.

Electrical

• Comfortable working on de‑energized circuits up to 480V.
• Able to trace and measure voltage/amperage on instrumentation circuits by following elementary loop diagrams and/or via phone support with engineers.
• Understanding of 4–20 mA instrumentation signals and loops.

Mechanical

• Understanding of piping systems, regulators, valves, relief devices, pumps, and compressors.
• Ability to interpret P&IDs (Piping and Instrumentation Diagrams).
• Effective communication skills to interface with customers, management, sales, and engineering.
• Self‑starter with strong learning aptitude and desire for professional growth.
• Comfortable working independently for extended periods as well as collaborating with others.
• Must maintain an excellent driving record.

Preferred Backgrounds

• Military Experience: Machinist Mate, Electrician’s Mate, Electronics Technician, Aircraft Maintenance, Cryogenic Technician.
• Technical Education or Related Skills: Process Technology, Electrical Technology, Industrial Systems, Electrical Power & Controls, Electromechanical Technology, HVAC, plumbing, welding, mechanical repair, construction, vehicle or small engine repair, fabricating, crane & rigging, fuel industry, or general maintenance.

We are an Equal Opportunity Employer (U.S.). You will receive consideration for employment without regard to race, color, religion, national origin, age, citizenship, gender, marital status, pregnancy, sexual orientation, gender identity and expression, disability, or veteran status.

Air Products is committed to working with and providing a reasonable accommodation to individuals with disabilities.