Customer Engineering Maintenance & Service Technician

airproducts; Illinois; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance from day one

401(k) plan with immediate vesting

Paid vacation and holidays

Parental leave

Adoption assistance

FSAs and HSAs

Life Insurance (AD&D) and EAP

Job summary

Air Products is seeking a Maintenance & Service Technician to join our team in the Chicago area. You will install, repair, and maintain cryogenic liquid, industrial gas, and process gas supply systems at customer sites within a ~250‑mile radius.

The role requires daily travel, occasional overnight stays, and supervision of contractors when needed. Training is provided for cryogenics and industrial gases, with a strong emphasis on safety and customer service.

Qualifications

• High school diploma or equivalent; technical degree preferred but not required.
• Valid driver’s license with a clean MV record.
• Strong commitment to safety and ability to follow safety procedures.

Responsibilities

• Service cryogenic, high‑pressure, and generated gas systems at customer sites.
• Occasionally supervise contractors and crane operations.
• Participate in after‑hours and weekend call‑outs; 24/7 availability.
• Utilize company laptop, truck, gas card, uniforms, and tools.

Skills

Safety procedures

Driver's license

Troubleshooting

LOTO compliance

Electrical up to 480V

P&IDs reading

Welding/Brazing

Customer interface

Self-motivation

Education

High school diploma or equivalent

Tools

Drills/impact drivers

Grinders

Band saws

Multimeters

Job description

At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.

Reimagine What’s Possible

Air Products is committed to bringing people together to reimagine what’s possible and to innovate sustainable solutions for the world’s most significant energy and environmental challenges. Join us as we work to become the safest, most diverse, and most profitable industrial gas company in the world.

We are seeking a Maintenance & Service Technician to join our team, reporting directly to the Area Maintenance Manager.

The ideal candidate resides in the Chicago, IL area.

This is a residence‑based role involving daily travel to customer sites within approximately a 250‑mile radius. You will install, repair, and maintain cryogenic liquid, industrial gas, and process gas supply systems—including pumping, high‑pressure compression, and gas generation equipment. Training is provided for skill development in cryogenics and industrial gases.

Benefits

• Affordable medical, dental, and vision insurance available day one of employment
• 401(k) plan with immediate vesting of company match and core contributions
• Paid vacation, holidays, and sick time
• Paid parental leave
• Adoption assistance
• Flexible Spending Accounts (medical, dependent daycare)
• Health Savings Account
• Life Insurance (AD&D), Supplemental AD&D
• Employee Assistance Program (EAP)

Key Responsibilities

• Service Air Products cryogenic, high‑pressure, and generated gas systems, along with associated equipment, at customer sites throughout the assigned region.
• Occasionally supervise contractors and crane operations.
• Participate in after‑hours and weekend call‑outs as needed; maintain 24/7 availability.
• Utilize company‑provided laptop, truck, gas card, uniforms, and tools.
• Travel includes some overnight stays—more frequent during the first six months for training purposes.
• Overnight stays may also be required to support customers outside of your normal territory when needed to support the business.

Physical Requirements

• Ability to perform tasks such as driving, climbing, lifting, carrying, pushing, tightening, loosening, drilling, sawing, crawling, bending, shoveling, and wrenching. Work is performed outdoors year‑round in all weather conditions.

Minimum Qualifications

• Strong commitment to safety—priority over production, efficiency, schedule, or external pressures.
• High school diploma or equivalent; technical degree preferred but not required.
• Valid driver’s license with a clean motor vehicle record.

Technical Skills & Competencies

• Proficiency with tools such as drills/impact drivers, portable grinders, bandsaws, general hand tools, brazing torches, electrical multimeters (including input simulators), and ladders.
• Welding or brazing experience is a plus.
• Safety: Ability to learn, understand, and comply with company safety procedures.
• Safety Work Permits: Experience working as both issuer and receiver.
• Lock Out / Tag Out (LOTO): Knowledge of and compliance with LOTO procedures to ensure safe maintenance conditions.
• Strong troubleshooting abilities with a big‑picture, diagnostic mindset.

Electrical

• Comfortable working on de‑energized circuits up to 480V.
• Able to trace and measure voltage/amperage on instrumentation circuits by following elementary loop diagrams and/or via phone support with engineers.
• Understanding of 4–20 mA instrumentation signals and loops.

Mechanical

• Understanding of piping systems, regulators, valves, relief devices, pumps, and compressors.
• Ability to interpret P&IDs (Piping and Instrumentation Diagrams).
• Effective communication skills to interface with customers, management, sales, and engineering.
• Self‑starter with strong learning aptitude and desire for professional growth.
• Comfortable working independently for extended periods as well as collaborating with others.
• Must maintain an excellent driving record.

Preferred Backgrounds

Military Experience

• Machinist Mate
• Electrician’s Mate
• Electronics Technician
• Aircraft Maintenance
• Cryogenic Technician

Technical Education or Related Skills

• Process Technology
• Electrical Technology
• Industrial Systems
• Electrical Power & Controls
• Electromechanical Technology
• HVAC
• plumbing
• welding
• mechanical repair
• construction
• vehicle or small engine repair
• fabricating
• crane & rigging
• fuel industry
• or general maintenance

Air Products proudly values the skills, dedication, and leadership that veterans offer. As a veteran‑friendly organization, we actively encourage and welcome veterans to apply for various roles within our company. We recognize the outstanding strengths and experiences that veterans contribute, and we foster a workplace that honors your service while providing a platform for professional growth.

Founded in 1940, Air Products is a world‑leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.

We are an Equal Opportunity Employer (U.S.). You will receive consideration for employment without regard to race, color, religion, national origin, age, citizenship, gender, marital status, pregnancy, sexual orientation, gender identity and expression, disability, or veteran status.

Air Products is committed to working with and providing a reasonable accommodation to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or to submit an online application, please e‑mail us at [e-mail]. General application status inquiries are not answered by this mailbox rather you’ll receive an e‑mail directly from our Career Center and/or the Talent Acquisition Specialist.