Customer Engineering Maintenance & Service Technician

Air Products; Washington (District of Columbia); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance from 1

401k with company match

Paid vacation/holidays/sick time

Parental leave

Job summary

Air Products is seeking a Maintenance and Service Technician to join our Customer Engineering Team. The role covers installation, repair, and maintenance of cryogenic and industrial gas systems with daily travel within a 250‑mile radius from Bel Air, MD or Washington DC area.

The position involves life‑cycle field service, after‑hours support, and occasional supervision of contractors, with comprehensive safety training and growth opportunities in cryogenics and industrial gases.

Qualifications

• A high school diploma or GED is required.
• A Technical degree is preferred but not required.
• Welding or brazing experience is preferred but not required.
• Ability to perform tasks such as driving, climbing, lifting, carrying, pushing, tightening, loosening, drilling, sawing, crawling, bending, shoveling, and wrenching.
• Ability to work outdoors year‑round in all weather conditions.
• Effective communication skills with customers, management, sales, and engineering.
• Self‑starter with strong learning aptitude and desire for professional growth.
• Strong troubleshooting abilities with a big‑picture mindset.

Responsibilities

• Service cryogenic, high‑pressure, and generated gas systems at customer sites within the region.
• Occasionally supervise contractors and crane operations.
• Participate in after‑hours and weekend call‑outs; 24/7 availability.
• Utilize company‑provided truck, gas card, laptop, uniforms, and tools.
• Travel includes overnight stays; more frequent during initial training period.
• Overnight stays may be required to support customers outside normal territory.

Skills

Daily travel within 250 miles

Drills

Impact drivers

Portable grinders

Bandsaws

General hand tools

Brazing torches

Electrical multimeters

Ladders

Education

High school diploma or GED

Technical degree preferred

Job description

At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.

Position Overview

We are seeking a Maintenance and Service Technician to join our Customer Engineering Team, reporting directly to our Area Maintenance Manager. The ideal candidate resides in the Bel Air, MD or Washington DC area. This residence‑based role involves daily travel to customer sites within a 250‑mile radius.

You will install, repair, and maintain cryogenic liquid, industrial gas, and process gas supply systems, including pumping, high‑pressure compression, and gas generation equipment. Training is provided for skill development in cryogenics and industrial gases.

Benefits

• Affordable Medical, Dental and Vision Insurance (day 1 of employment)
• 401k with 100% vested company core and match
• Paid Vacation, holidays + sick time
• Paid Parental leave (Up to 8 weeks)
• Backup Child and Adult Care benefit
• Adoption assistance
• Flexible spending accounts (medical, dependent daycare)
• Life Insurance (AD&D- Paid for by Air Products), Supplemental AD&D
• Legal Plan & Identity theft coverage
• EAP (Employee Assistance Program)
• Many more supplemental benefits available

Required Skills & Abilities

• Travel daily to our customer sites within approximately a 250‑mile radius.
• Proficiency with tools such as drills/impact drivers, portable grinders, bandsaws, general hand tools, brazing torches, electrical multi meters (including input simulators), and ladders.
• Safety: A strong commitment to safety with priority over production, efficiency, schedule, or external pressures.
• Ability to learn, understand, and comply with company safety procedures.
• Safety Work Permits: Experience working as both issuer and receiver.
• Lock Out / Tag Out (LOTO): Knowledge of and compliance with LOTO procedures to ensure safe maintenance conditions.
• Electrical: Comfortable working on de‑energized circuits up to 480V.
• Able to trace and measure voltage/amperage on instrumentation circuits by following elementary loop diagrams and/or via phone support with engineers.
• Understanding of 4–20 mA instrumentation signals and loops.
• Mechanical: Understanding of piping systems, regulators, valves, relief devices, pumps, and compressors.
• Ability to interpret P&IDs (Piping and Instrumentation Diagrams).

Key Responsibilities

• Service Air Products cryogenic, high‑pressure, and generated gas systems, along with associated equipment, at customer sites throughout the assigned region.
• Occasionally supervise contractors and crane operations.
• Participate in after‑hours and weekend call‑outs as needed; maintain 24/7 availability.
• Utilize company‑provided truck, gas card, laptop, truck, uniforms, and tools.
• Travel includes some overnight stays; more frequent during the first six months for training purposes.
• Overnight stays may also be required to support customers outside of your normal territory when needed to support the business.

Minimum Hiring Requirements

• A high school diploma or GED is required.
• A Technical degree is preferred but is not required.
• Welding or brazing experience is preferred but is not required.
• Ability to perform tasks such as driving, climbing, lifting, carrying, pushing, tightening, loosening, drilling, sawing, crawling, bending, shoveling, and wrenching.
• Ability to perform work outdoors, year‑round in all weather conditions.
• Effective communication skills to interface with customers, management, sales, and engineering.
• A self‑starter with a strong learning aptitude and desire for professional growth.
• Strong troubleshooting abilities with a big‑picture, diagnostic mindset.
• Comfortable working independently for extended periods of time and, the ability to work well in a collaborative Team.
• Ability to travel.
• Availability to be on call 24/7.
• A valid driver’s license, a good driving record and the ability to maintain a clean MVR are required.

Military Experience

Machinist Mate, Electrician’s Mate, Electronics Technician, Aircraft Maintenance, Cryogenic Technician.

Technical Education or Related Skills

Process Technology, Electrical Technology, Industrial Systems, Electrical Power & Controls, Electromechanical Technology, HVAC, plumbing, welding, mechanical repair, construction, vehicle or small engine repair, fabricating, crane & rigging, fuel industry, or general maintenance.

Additional Information

Join Air Products, where we proudly value the skills, dedication, and leadership that Veterans bring to the table. As a veteran‑friendly organization, we actively encourage and welcome Veterans to apply for various roles within our company. We recognize the unique strengths and experiences that Veterans contribute and foster a workplace that honors your service while providing a platform for professional growth.

Founded in 1940, Air Products is a world‑leading industrial gases company with a proud history of innovation, operational excellence, and an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.

Equal Opportunity Employer

We are an Equal Opportunity Employer (U.S.). You will receive consideration for employment without regard to race, color, religion, national origin, age, citizenship, gender, marital status, pregnancy, sexual orientation, gender identity and expression, disability, or veteran status.

Air Products is committed to working with and providing a reasonable accommodation to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or to submit an online application, please e‑mail us at [e-mail]. General application status inquiries are not answered by this mailbox; you’ll receive an e‑mail directly from our Career Center and/or the Talent Acquisition Specialist.