CDS Program Specialist — Hybrid Client Services & Impact

MRCI; Mankato (MN); Hybrid; USD 29,000 - 37,000; Full time

Benefits offered by this job

Computer & Cell Phone Provided

12 Paid Holidays

10 Vacation Days + 10 Sick and Safe

Health, Dental & Vision Insurance

403(b) Retirement Plan with Company

Health Savings Account (HSA) with

Company-paid Mental Health Support (c

Job summary

MRCI in Minnesota is seeking a CDS Program Specialist to join our team on a full-time, day-shift hybrid schedule in Mankato or Burnsville. The role offers competitive hourly wages starting at 21.23 and up to 26.54, with full-time benefits and opportunities for advancement.

You will be the first contact for clients, handle intake and payroll, promote CDS programs, and ensure timely service while navigating regulatory changes.

Qualifications

• Bachelor’s or Associate’s degree with 3 years of related human services experience, or high school diploma with 6 years of related human services experience.
• Strong written, verbal, and interpersonal communication.
• Proficiency in Microsoft Office and valid driver’s license.

Responsibilities

• Serve as the first contact for clients, handling intake, payroll, and problem-solving.
• Promote and explain CDS programs to clients, families, and county personnel.
• Ensure timely and accurate service delivery with a customer-focused culture.
• Stay current on legislative and regulatory changes affecting CDS programs.
• Input budgets, process payroll and reimbursements, and track spending.
• Assist with onboarding new employees and processing employment documentation.
• Collaborate with counties, DHS, and other providers to develop best practices.
• Perform other duties as assigned.

Skills

Communication skills

Customer service

MS Office

Driver's license

Travel Minnesota

Background check

Education

Bachelor’s or Associate’s degree

High school diploma

Job description

MRCI in Minnesota is seeking a CDS Program Specialist to join our team on a full-time, day-shift hybrid schedule in Mankato or Burnsville. The role offers competitive hourly wages starting at 21.23 and up to 26.54, with full-time benefits and opportunities for advancement.

You will be the first contact for clients, handle intake and payroll, promote CDS programs, and ensure timely service while navigating regulatory changes.