CDP Engineer

Litmus7 Systems Consulting Ltd; Marlborough, Northern (MA, KY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Litmus7 Systems Consulting Ltd is seeking a CDP specialist to configure and optimize a broadMarTech CDP, manage segments and journeys, and ensure governance across member experiences. The role integrates with Databricks/Delta Lake and AWS MSK, and involves connecting to Adobe Campaign Classic and other channels.

The candidate will support platform health, perform root-cause analysis, and collaborate with product and marketing to translate business needs into CDP configurations.

Qualifications

• 5+ years in a CDP or similar MarTech data platform with configuration, activation, and support.
• Hands-on audience/segment building, identity resolution, and journey/orchestration tooling.
• Strong Databricks and Delta Lake experience with Unity Catalog and data-sharing.
• AWS MSK/Kafka experience for streaming data pipelines.
• REST API integration with ESPs, push, and SMS providers.
• Adobe Campaign Classic workflows, journeys, and API integrations.
• API-first, composable architecture and connector-based integration.
• Strong troubleshooting and root-cause analysis skills.

Responsibilities

• Configure and maintain CDP data models, audience definitions, and identity resolution.
• Build CDP integrations with Databricks/Delta Lake and maintain data pipelines.
• Design and maintain event streaming integration using AWS MSK (Kafka).
• Build connectors to Adobe Campaign Classic, Airship, and Infobip for channels.
• Develop journeys/orchestration logic with governance and suppression.
• Support experimentation/personalization layers (Optimizely, Bloomreach).
• Triagize, troubleshoot, and resolve platform issues for stakeholders.
• Monitor platform health and maintain documentation of data flows and contracts.

Skills

CDP/MarTech experience

Audience/segment building

Identity resolution

Databricks/Delta Lake

AWS MSK/Kafka

REST API integration

Adobe Campaign Classic

API-first architecture

Troubleshooting/root-cause analysis

Technical/documentation

Governance & suppression logic

Platform health monitoring

Tools

Databricks

Delta Lake

AWS MSK/Kafka

API integrations

Job description

• Support CDP (Customer Data Platform) as part of the Personalization Program covering platform configuration, audience/segmentation build, journey/orchestration support, integrations, enhancements, and ongoing production support.
• This is a broad CDP role, not limited to integration work, it includes building and maintaining segments, campaigns/journeys, governance and suppression logic, and troubleshooting issues across the platform end-to-end.

Responsibilities:

• Configure and maintain CDP data models, audience/segment definitions, and identity resolution.
• Build and maintain CDP integrations with Databricks/Delta Lake (zero-copy access patterns).
• Design and maintain event streaming integration using AWS MSK (Kafka), including external publishing.
• Build, configure, and maintain destination connectors to Adobe Campaign Classic (email), Airship (push), and Infobip (SMS).
• Build and support journeys/orchestration logic, including governance and suppression across overlapping member experiences.
• Support integration work for experimentation/personalization layers (e.g., Optimizely, Bloomreach) consuming CDP-supplied segmentation.
• Build ingestion pipelines for engagement feedback loops (delivery/engagement events flowing back into Databricks)
• Scope and deliver platform enhancements as new use cases, channels, audiences, or business requirements emerge.
• Partner with product/marketing stakeholders to translate business requirements into CDP configuration and logic.
• Triage, troubleshoot, and resolve platform issues raised by business/marketing stakeholders (e.g., segment/audience errors, sync failures, journey/campaign delivery issues, data discrepancies).
• Perform root-cause analysis on production issues and implement fixes or workarounds.
• Monitor platform health (sync jobs, journey runs, data freshness, audience counts) and proactively flag/address problems.
• Maintain documentation for platform configuration, data flows, API contracts, and known issues/resolutions.
• Participate in vendor working sessions to define technical requirements and surface product gaps.

Required Skills:

• 5+ years working directly in/on a CDP or similar MarTech data platform (configuration, activation, and support).
• Hands-on experience with audience/segment building, identity resolution, and journey/orchestration tooling.
• Strong Databricks and Delta Lake experience (Unity Catalog, data-sharing connectivity).
• AWS experience, particularly MSK/Kafka.
• REST API integration experience with marketing execution platforms (ESP, push, SMS providers).
• Adobe Campaign Classic experience - hands‑on with workflows, campaign/journey setup, and API‑based integration.
• API‑first, composable architecture / connector‑based integration experience.
• Strong troubleshooting and root‑cause analysis skills; comfortable being a hands‑on point of contact for business‑reported issues.
• Strong technical documentation skills.

Preferred Skills:

• Experience with Airship or Infobip specifically.
• Experience with Optimizely or similar experimentation/feature‑flagging platforms.
• Retail or membership industry experience.
• Experience supporting a live/production CDP platform end‑to‑end (not just implementation)