CDP Engineer

L7Commerce; Marlborough (MA); On-site; USD 120,000 - 180,000; Full time

Job summary

L7Commerce in Marlborough, MA seeks a seasoned CDP specialist to own platform configuration, audience/segment definition, and journey orchestration end-to-end. You will implement data models, manage integrations with Databricks/Delta Lake and AWS MSK, and partner with marketing to translate requirements into CDP logic.

You’ll troubleshoot production issues, maintain governance, and document data flows and API contracts to support a scalable, reliable marketing tech stack.

Qualifications

• 5+ years in CDP or MarTech platform configuration and support.
• Experience building audiences, identity resolution, and journeys.
• Strong Databricks/Delta Lake and AWS MSK/Kafka skills.

Responsibilities

• Configure and maintain CDP data models and definitions.
• Build and maintain CDP integrations with Databricks/Delta Lake.
• Design and maintain event streaming with AWS MSK/Kafka.
• Create destination connectors to Adobe Campaign Classic, Airship, and Infobip.
• Develop journeys/orchestration and governance across experiences.
• Triage and resolve platform issues for business stakeholders.
• Maintain documentation of configuration and data flows.

Skills

CDP production experience

Audience/Segment building

Databricks/Delta Lake

AWS MSK/Kafka

REST API integration

Adobe Campaign Classic

Job description

Job Description

Job Summary

• Support CDP (Customer Data Platform) as part of the Personalization Program covering platform configuration, audience/segmentation build, journey/orchestration support, integrations, enhancements, and ongoing production support.
• This is a broad CDP role, not limited to integration work, it includes building and maintaining segments, campaigns/journeys, governance and suppression logic, and troubleshooting issues across the platform end-to-end.

Marlborough, MA

Responsibilities

• Configure and maintain CDP data models, audience/segment definitions, and identity resolution.
• Build and maintain CDP integrations with Databricks/Delta Lake (zero-copy access patterns).
• Design and maintain event streaming integration using AWS MSK (Kafka), including external publishing.
• Build, configure, and maintain destination connectors to Adobe Campaign Classic (email), Airship (push), and Infobip (SMS).
• Build and support journeys/orchestration logic, including governance and suppression across overlapping member experiences.
• Support integration work for experimentation/personalization layers (e.g., Optimizely, Bloomreach) consuming CDP-supplied segmentation.
• Build ingestion pipelines for engagement feedback loops (delivery/engagement events flowing back into Databricks)
• Scope and deliver platform enhancements as new use cases, channels, audiences, or business requirements emerge.
• Partner with product/marketing stakeholders to translate business requirements into CDP configuration and logic.
• Triage, troubleshoot, and resolve platform issues raised by business/marketing stakeholders (e.g., segment/audience errors, sync failures, journey/campaign delivery issues, data discrepancies).
• Perform root-cause analysis on production issues and implement fixes or workarounds.
• Monitor platform health (sync jobs, journey runs, data freshness, audience counts) and proactively flag/address problems.
• Maintain documentation for platform configuration, data flows, API contracts, and known issues/resolutions.
• Participate in vendor working sessions to define technical requirements and surface product gaps.

Required Skills

• 5+ years working directly in/on a CDP or similar MarTech data platform (configuration, activation, and support).
• Hands-on experience with audience/segment building, identity resolution, and journey/orchestration tooling.
• Strong Databricks and Delta Lake experience (Unity Catalog, data-sharing connectivity).
• AWS experience, particularly MSK/Kafka.
• REST API integration experience with marketing execution platforms (ESP, push, SMS providers).
• Adobe Campaign Classic experience - hands-on with workflows, campaign/journey setup, and API-based integration.
• API-first, composable architecture / connector-based integration experience.
• Experience implementing/maintaining a CDP Web SDK or similar client-side event tracking SDK (JavaScript) for behavioural/event data capture.
• Strong troubleshooting and root-cause analysis skills; comfortable being a hands-on point of contact for business-reported issues.
• Strong technical documentation skills.

Preferred Skills

• Experience with Airship or Infobip specifically.
• Experience with Optimizely or similar experimentation/feature-flagging platforms.
• Retail or membership industry experience.
• Experience supporting a live/production CDP platform end-to-end (not just implementation)