CDL Shuttle Driver & Tour Guide (Electric Bus)

WeDriveU, Inc.; City of Rochester (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Exceptional Medical, Dental, Vision, and Life Insurance

401(k) with 4% employer match

Paid holidays

Employee Assistance Program (EAP)

Job summary

A leading mobility solutions provider in Rochester is seeking a Shuttle Driver/Tour Guide responsible for safe transport of passengers and providing an informative tour experience. The role requires a valid commercial driver's license and Airbrake endorsement, with a commitment to excellent customer service. The ideal candidate will handle vehicle maintenance reporting and operate in various weather conditions. Competitive benefits including medical insurance and 401(k) plan offered.

Qualifications

• Valid commercial driver’s license with Airbrake endorsement is required.
• Must pass a DOT physical, drug test, and background check.
• At least 1 year of driving experience preferred.

Responsibilities

• Follow safety protocol, schedules, and pre-determined routes.
• Act as a tour guide and ensure passenger safety.
• Complete vehicle safety checks and report any issues.
• Provide excellent customer service throughout the trip.
• Charge vehicles at the end of the day.

Skills

Route navigation

Customer service

Vehicle maintenance reporting

Ability to drive in varying conditions

Ability to lift 45 pounds

Electronic log maintenance

Education

Commercial driver’s license (A or B)

Airbrake endorsement

High School Diploma/GED

Job description

Compensation $28.00/hour

Schedule Full time

Job Type Permanent

Description

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.

Job Description:

The Shuttle Driver/Tour guide is responsible for following safety protocol, schedules and pre-determined routes. The driver will also act as the tour guide throughout the trip. The vehicle used is open air and tows a trailer through narrow roadways. The shuttle holds 62 passengers, is electric and runs off batteries.

Duties and Responsibilities:

Exceptional attendance and punctuality

Accurately complete vehicle safety checks and escalate any issues

Compliance with all traffic laws, and federal and state transit regulations

Interact with customers and our central dispatch team and managers in a professional manner

Provide excellent customer service and support to all riders, i.e., answer questions about schedules, routes, transfer points, and delays

Promptly report vehicle maintenance, road and route concerns, accidents, and other traffic disruptions using two-way radios or hands-free devices

Additional duties and responsibilities may apply

The drivers are responsible for plugging and and charging the vehicles at end of day

Skills Required and Physical Demands:

Use route navigation apps, and other technology, including knowledge of area to pick up and drop off our customers

Maintain electronic logs to track routes and incidents

Ability to safely operate and drive without a break for a minimum period of one hour and forty-five minutes

Ability to drive in fluctuating weather and terrain

Flexible scheduled to work outside of regular days and shifts

Comfortable working a split shift schedule

Ability to lift 45 pounds or more to assist with loading and unloading ADA passengers

Additional skills and physical demands may apply

Education and Qualifications:

Hard Requirements:

Commercial driver’s license (A or B)

Airbrake endorsement

Ability to pass a DOT physical, drug test, and background check

Preferred Requirements:

High School Diploma/GED

At least 1 year of driving experience

We Offer

Physical Health

Exceptional Medical, Dental, Vision, and Life Insurance benefits

Competitive compensation packages

401(k) with 4% employer match

Financial Wellness Tool

Emotional Health

Employee Assistance Program (EAP)

PTO for part-time and full-time positions

Paid holidays

Pet & Legal Insurance

Personal Development

On-the-job training and skills development

Internal transfer opportunities for career growth

*Benefits vary by position and location

WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.

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