CDL Shuttle Driver & Concierge (Guest Transport)

ARAMARK; Boston (MA); On-site; USD 31,684 - 33,062; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Job summary

ARAMARK is seeking a Steward/Driver with a CDL to operate buses, shuttles, or straight trucks, with responsibilities including pre/post trip inspections, safe driving, and exceptional guest service. The role may involve various vehicle types under 26,000 lb GVW and requires knowledge of safety protocols and customer-focused service.

The position emphasizes reliability, adherence to company policies, and the ability to work with the Transportation Office to fulfill group requests and routes.

Qualifications

• Must be age 21 years or older.
• 1 year+ professional driving experience and vehicle mechanical experience is preferred as well as customer service experience.
• Must be able to communicate effectively in written and spoken English.
• Must have a valid Commercial Driver License (Class B or C) with a clean driving record showing 5 years of prior safe driving.
• Must pass a DOT physical examination and obtain a medical card.
• Must pass a pre-employment drug/alcohol test and participate in the random drug/alcohol testing pool.
• Must complete and pass Defensive Driving Course prior to driving a company vehicle.
• Drivers may be required to have a passenger endorsement or airbrake endorsement to be able to drive all vehicles.
• Experience driving in all weather conditions including winter weather and tire chain installation.
• Equipment Used: Company Vehicle, Walkie-Talkie, Hand Truck, Computer, Hand Truck, Photocopier, Printer, Telephone.
• Travel Requirements: Little or no travel required (less than 10%).
• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.

Responsibilities

• Must complete a daily vehicle inspection form prior to driving and after finishing their route.
• Ensure a pleasant and clean atmosphere is always maintained in and out of the vehicle.
• Apply all safety equipment available, always wear seat belt when driving.
• Operate company vehicle weighing under 26,000 lb (GVW) transporting passengers or transporting supplies and equipment to and from designated locations.
• Drivers are required to drive defensively, safely, and cautiously in all situations.
• Exceptional customer service skills are needed when encountering guests; to ensure a good positive representation is always demonstrated.
• Picking up and dropping off guests at designated locations.
• Drivers transporting passengers should be highly knowledgeable about the property and the surrounding areas, acting as a concierge resource for all guests.
• May have to lift guest luggage weighing up to 80 lb into the vehicle.
• Fuel, clean, and inspect vehicle when required.
• Identify maintenance and safety issues and take the correct steps to correct them, and report malfunctions immediately.
• Must ensure all vehicle logbooks are completed properly, including rider‑ship information log.
• Work with Transportation Office dispatcher ensuring any special requests and group requests are completed.
• May be assigned to work as warehouse drivers, safely and promptly transporting equipment to and from the warehouse.
• May be required to do maintenance and safety inspections on service trucks, pickups, trailers, and other vehicles and equipment. This includes checking and changing oil and tires, lights, and general vehicle condition.
• Take vehicle to car wash when necessary.
• May be required to assist with clerical work, answering phones, working as a dispatcher and other office duties.
• Dry Storage Drivers may be required to sell and dispense propane, following federal dispensing laws by only dispensing propane into bottles with OPD under 10 lb.
• These drivers may also be required to occasionally operate a cash register in some circumstances handling cash, traveler’s checks, and credit cards in a safe and accurate manner.
• Drivers must understand the machinery and chemicals used.
• Drivers must be aware of SDS sheets and books and read and use this information when necessary.
• Attend all scheduled department and safety meetings.
• Share innovative ideas to improve efficiency and operations.
• Know and follow all company policies and procedures regarding safety, security, emergencies, and energy, as well as rules of the road.

Skills

Driving experience

English communication

Defensive driving

Customer service

Safety compliance

Tools

Walkie-Talkie

Hand Truck

Computer

Photocopier

Printer

Telephone

Job description

ARAMARK is seeking a Steward/Driver with a CDL to operate buses, shuttles, or straight trucks, with responsibilities including pre/post trip inspections, safe driving, and exceptional guest service. The role may involve various vehicle types under 26,000 lb GVW and requires knowledge of safety protocols and customer-focused service.

The position emphasizes reliability, adherence to company policies, and the ability to work with the Transportation Office to fulfill group requests and routes.