CDL Shuttle Dispatcher

LAZ Parking; Washington (District of Columbia); On-site; USD 23,000 - 31,000; Full time

Job summary

LAZ Parking is seeking a CDL Dispatcher to manage guest check-in/out and shuttle coordination at Medstar Washington Center. The role requires a CDL with passenger endorsement and strong customer service skills.

Candidates should be able to communicate professionally in English and work as part of a team in a fast-paced environment. The position is hourly, part-time, with responsibilities including greeting guests, coordinating parking services, and ensuring timely problem resolution.

Qualifications

• 2+ years with a CDL w/ passenger endorsement
• Must have CDL for 2+ years with passenger endorsement
• Class A/B license requirement (Class B preferred)

Responsibilities

• Greet customers and assist with parking services, display a caring attitude
• Transmit and check in/out guests; ensure timely correspondence and problem resolution
• Promote premier customer satisfaction with a friendly demeanor and do related duties

Skills

CDL with passenger endorsement

English communication

Customer service

Team player

Education

High school diploma or GED

Job description

**Details**

CDL Dispatcher

Location: Medstar Washington Center

Hourly Rate: $22.50/HR + Part-time

Schedule: Monday to Friday (Contact for Details) MUST have CDL for 2+ years (minimally) and w/ passenger endorsement + DOT Medical Card

Requirements: MUST have CDL for 2+ years (minimally) w/ passenger endorsement

• Must have Class A/B License (Class B highly preferred)
• Must have medical certificate for at least 2 years+
• Must have passenger endorsement

The Spirit of the Position:

The Dispatcher will greet, transmit and check in/out guests' through the shuttle process. In some cases, you also assist with safe transportation, loading and unloading of passengers & employees to and from the assigned destinations. (This is a driving position). How do you know if this is the right job for you?!

You are:

• You're charismatic, full of energy, and happy to help in any way you can.
• Responsible is your middle name. You never disappoint because it's not in your nature.
• Good under pressure. You don't fold and get overwhelmed easily.
• Able to work with or without supervision.
• Able to communicate professionally and effectively.
• Able to speak, read, and comprehend the English language.
• Open to feedback, differing opinions and other points of view.
• Timely and demonstrates sense of urgency.
• Excellent team building and interpersonal skills.
• A team player and can help motivate your team.

What will I do?

• Greet customers, assist clients with parking services. Be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude.
• Complete other related duties as assigned.

Requirements:

• 2+ years with a CDL w/ passenger endorsement
• Class A/B license ONLY
• Comply with Federal DOT, State and Local Rules/Regulations, and Company Policy.
• Ability to read, write, and speak English.
• Valid Commercial Driver's License with passenger endorsement.
• Valid Medical Card or ability to successfully perform and pass a DOT physical examination.
• Ability to work flexible hours, including weekends or holidays.

Education:

• High school diploma or GED required.

Experience:

• Strong customer service experience.
• Parking industry experience is preferred but not required.

Physical Demands:

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer.

In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.